What is motivation in a business?
The reasons or drives that make employees want to work hard.
Name one financial reason people work.
To earn money/salary.
Motivated workers work
Harder
Motivation can be intrinsic and _______.
Extrinsic.
Name one non-financial reason people work.
To meet people / to feel valued / for experience.
Motivation reduces what expensive business problem
Absenteeism or staff turnove
Intrinsic motivation comes from?
Inside the worker (enjoyment, interest, satisfaction)
What is the term for working to gain new skills?
personal development
Motivated employees provide better ______
customer service
Extrinsic motivation comes from?
External rewards (money, bonuses, praise).
Wanting status or recognition is what type of reason?
Psychological.
Motivation increases business
Productivity or output.
Why is motivation important for productivity
It increases effort, focus, and efficiency.
Working to help others or feel fulfilled is known as _______ motivation
Intrinsic.
How does motivation affect teamwork
Workers communicate better and cooperate more.