24 for 24
How much per month does the 24/24 program cost?
$75 per month
How much per month does the 36/36 program cost?
$100 per month.
How much per mponth does the Commercial/Fleet Program cost?
$100 per month.
How many Expedited Labor Claims are allowed in a 12 month period?
Three.
Bonus (50 pts.) Can additional claims still be filed afterward?
Foxy Auto has eight technicians on staff. How much in total monthly sales must the shop reach to have the program fee reimbursed?
$10,000 per month in total sales.
What is the annual renewal fee for the 36/36 program?
Trick question - there’s no annual renewal fee for any tier.
True or False: Vehicles greater than Class 5 are excluded from the warranty program.
False - vehicles greater than CLASS 6 and ABOVE are excluded
What five items are required to process a labor claim?
1. Original Repair Invoice
2. Warranty Repair Invoice
3. Warranty Part
4. Original O’Reilly Invoice
5. Warrantied O’Reilly Invoice.
Karen’s Subaru Forester is in for warranty work at All American Auto, a Certified Auto Repair facility. She also asks for an oil change. When she sees a charge for the oil change, she insists it should be free because the visit involved warranty work. Who’s in the right and why?
The shop - the warranty pamphlet states customers, “must pay for any non-warranty service performed alongside warranty work”.
Mark had his battery replaced at Expert Automotive, a Certified Auto Repair facility. One week later, his car won’t start 29 miles away. Where will the tow take his vehicle.
To the nearest participating Certified Auto Repair shop. If none are nearby, he may choose a shop near his area.
Ted’s F-450 had a CV axle replaced at Joe’s Auto, a Certified Auto Repair shop. Three days later, the Same CV axle fails 46 miles away. Where will the tow take his truck for repair?
Back to Joe’s Auto - Commercial/Fleet coverage includes a 50-mile towing radius.
How long does it take for an Expedited Labor Claim to be paid?
2 days (48 hours)
What are the hours of operation for the Certified Auto Repair Warranty Center?
The Warranty Center is open:
Mon-Fri: 8am-8pm
Sat: 9am-6pm