Points per Questions
100

A manager at Burger King wants to create an advertising campaign for a new burger that will be sold in his store. He decides to formulate a TEAM that will work on the product launch advertisement.

Using the importance of Teamwork, give two points explaining why introducing teamwork at Burger King could improve its performance

Teams work towards a common goal, which helps unite employees and reduce duplication of tasks.

Employees may experience greater job satisfaction and commitment when working together

Teamwork creates synergy, where members combine their skills to achieve better results.

Teamwork can increase productivity and improve organisational effectiveness.

200

The team members have started to work together smoothly where everyone understands their responsibility, agree on goals and solve problems together.

What stage has the team reached? State reasons why.

Norming Stage

because the team:

Trusts one another.

Has accepted common goals and values.

Has clear roles and responsibilities.

Solves problems effectively together.


300

It has been 4 months since the team was established and members are now familiar with the teams objectives and individuals roles and responsibilities. The team leader gives members responsibility for completing tasks and mainly monitors progress. When a problem occurs, team members discuss it and solve it without waiting for the leader. They regularly achieve their targets and handle disagreements respectfully. 

Identify the stage of development and describe the characteristics in the scenario that support your answer.

Performing stage

Characteristics:

The leader delegates responsibilities and mainly oversees the work, rather than controlling every task. 

Members solve problems without depending on the leader, showing independence and effective teamwork. 

The team achieves its goals/targets successfully. 

Members handle disagreements maturely and positively.

400

When the manager first formulated the team, the team decided to spend the first couple of days together introducing themselves, discussing team procedures, and deciding who will be responsible for different tasks. Mbali and Thando complained this was a waste of time and they will figure all that as they are doing what they are tasked with.

What stage of team development Mbali and Thando see as unimportant and a waste of time. Justify your answer by describing what this stage consists of.

Forming Stage

This stage includes team members making time to get to know one another and build relationships.

Members learn about team processes and procedures. 

Roles and responsibilities are discussed and organised. 

Team members gather information and impressions about one another, which helps prepare them for future work.

500

By now the team has completed the advertising campaign. Management has now seen that the all the team's objectives and tasks have been completed and it is now time to dissolve the team and allocate some members to other tasks. Team leader decides to hold a final meeting that acknowledges each members contribution and achievements.

What stage has the team reached and explain why it is important to properly complete this stage rather than simply ending the team immediately.

Adjourning Stage

It is important because: All remaining tasks must be completed before the team dissolves. 

Members should receive recognition for their participation and achievements, which acknowledges their contribution. 

Members need to prepare themselves for their next team or assignment. 

Proper closure helps members transition from the completed project to their next responsibilities.

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