Inquiries
What is the timeframe for responding to inquiries?
Within 24 hours!
What are our top two places to source candidates?
Taleo & Indeed
How many possible points are on the center scorecard?
10
How often should teachers receive a SET observation and feedback conversation?
Once each quarter.
How do you know how much your Summer Activity fees will be?
By using your Summer calendars and your Summer Calculators.
5!
How often is it recommended that centers refresh their sourcing sites?
Daily! Candidates will not wait for you!
What is the quickest way to grow center scorecard points?
Meeting FTE plan!
How long would you say a SET observation takes to complete?
15-20 minutes
When are Summer Fees due?
May 2, 2024
Should I create a new family card for each inquiry call, or just tour?
Every call, email and tour!
Do we always have a teacher recruiter supporting us?
NO - hiring is a job of the center management team!
Where can you view your most recent scorecard data?
Experience Everything!
What is D7's SET observation requirement for submission monthly?
1/3 of the staff observation and feedback forms should be sent to DL by end of the month.
When should subsidy families pay summer fees by?
May 2, 2024. *We will refund if they are paid by the DHS.
On average, how many touches does it take to get a private pay enrollment secured?
6.5!
How can I enroll children if I don't yet have the staff for the FTEs?
Plan in advance, enroll for a couple weeks out and hustle to hire!
What scorecard range signifies a top performing center?
8-10
Name the four SET domains.
Professionalism, Curriculum & Development, Center Environment and Relationships
How much are staff summer activity fees discounted?
They are not - they are activity fees, not registration fees.
What is a quick way to get your responses out, but maintain quality communication?
Editing template emails to fit your center.
What can we offer staff who refer a friend to work for KinderCare?
A $250 referral bonus!
Explain the AR scorecard qualifier for the rest of 2024.
Any accounts with balances greater than $50 and 14+ days past due, will negatively impact FTE bank.
Why SET observations are important?
Teacher engagement, teachers knowing what is expected of them, teachers feel valued, quality of programs improves and so much more!
When should summer commitment forms/fee structure be sent to families?
April 1, at the latest!