Controls
Packing/Shipping
Standard Operating Procedures
D77 Fun Facts
FUSE
100

BCSA stands for this.

What is Business Controls Self-Assessment.

100

The largest cube box FXO carries.

What is 28x28x28".

100

The Cash Over/Short amount that needs an SOP Compliance form with explanations.

What is $25.00 and over?

100

D77 SM will celebrate 25 years of service next month?

Who is Margaret Pelch? (3/12/1999 hire date)

100

F.U.S.E. stands for this.

What is FedEx Unified Store Experience?

200

2 of the 4 possible categories measured for Accuracy in a DCRT.

What are Cash Over/Short, Refunds, CMAR, and VDI.  

200

The timeframe that the Ship and Go kiosk tells a customer that the final pickup has occurred.

What is 30 minutes prior to your final pickup?

200

The time allowed for entering an Express HAL.

What is 15 minutes? 

200

2 Training Stores in D77.

What is Albany and West Farms?

200

Where to find transaction history in FUSE.

What is Back Office?

300

The Ground threshold for both Weight and Dimensional variances.

What is 3 lbs. for weight and 4" for dimensions?

300

This should be used with all International shipments.

What is the eSRG?

300

The digital enhancement fee is added when using these functions.

What are the Edit functions in PPA?

300

The store that is furthest south in our District.

What is Cromwell?

300

Allows the user to quickly print a customer's file while sending the correct charges to the Checkout.

What is Quick Print?

400

3 of the 4 Auto-Scored BCSA Questions. 

What are Ground, International, New Hires, or Termination.  

400

The charge for a Direct Signature.

What is $6.75 per package.

400

Added to all FS print jobs $49.99 and under.

What is the Full Service Surcharge?

400

Number of 'non-traditional' stores in D77

What is six?

400

How often should you open a FUSE Till?

What is every day?

500

What is considered passing for a DCRT?

What is 2 Sustainability Findings or less plus 95% or better Accuracy.

500

The charge for a Non-Standard packaging fee.

What is $19.50?

500

Any 3 of the 6 items that an SOP compliance form is required for.

What is Cash Over/Short over $25.00; Deleted Orders over $50; Customer Satisfaction discounts of 3 or more by the same TM; "Other" Refunds or Post Voids; Refunds over $50; or SVC Refunds - 3 or more by the same TM within 2 minutes.

500

The "oldest" store in D77.  Bonus:  Can you tell me the year that it opened?

What is Burlington VT?  Bonus:  1984

500

This info is the first to be entered into a FUSE shipping transaction (not the payment info).

What is the recipient's information?

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