CUSTOMER SERVICE
PROCESSING
STORE POLICIES
WILD CARD
100

WHAT IS THE FIRST THING YOU SAY TO A CUSTOMER WHEN THEY WALK IN?

WHAT IS HIGH WELCOME IN
100

WHAT SHOULD YOU DO WITH A MISSING TAG ON THE FLOOR?

WHAT IS PUT IT IN DAMAGES

100

WHAT IS OUR RETURN POLICY?

WHAT IS MUST HAVE AN ACCOUNT AND RETURN WITHIN 30 DAYS FOR FULL PRICED ITEMS ONLY, WITH TAGS ATTACHED, FOR STORE CREDIT

100

WHAT IS EMPLOYEE DISCOUNT AND HOLDS POLICY?

WHAT IS -NO OVERNIGHT HOLDS UNLESS NO KEYHOLDER THERE, 25% OFF SALES ASSOCIATE, 35% OFF KEYHOLDERS FOR ITEMS UNDER 19.99. ITEMS OVER THAT MUST SIT ON THE FLOOR FRIDAY-SUNDAY BEFORE DISCOUNT CAN BE USED, OR U BUY FULL PRICE
200

WHAT TO DO IF A CUSTOMER WANTS A DISCOUNT ON AN ITEM


WHAT IS SAY WE UNFORTUANTLY DONT OFFER DISCOUNTS, BUT HERE IS WHAT IS CURRENTLY ON SALE... OR IF YOU THINK IT IS A LIGIT QUESTION BC OF SOMETHING LIKE A GIANT HOLE, ASK LINDSEY OR KATE

200

WHERE SHOULD YOU PUT AN ITEM YOU FIND WITHOUT A TAG?

WHAT IS MISSING TAGS

200

HOW MANY ITEMS CAN A CUSTOMER TRY ON AT ONCE?

WHAT IS 6 

200

THIS COLOR IS CURRENTLY 50% OFF

WHAT IS GREEEEEEEN

300

WHAT DO YOU DO IF A CUSTOMER IS UPSET WITH YOU

STAY CALM AND NICE AND GET HELP IF NEEDED

300

HOW DO YOU KNOW IF AN ITEM IS SUPPOSED TO BE HUNG OR BACKSTOCKED?

WHAT IS THE PUSH TESTTTTT

300

IF MY SHIFT IS FROM 5:30-9:15, HOW LONG IS MY BREAK?

WHAT IS 15 MINS

300

WHAT DOES FAST FASHION MEAN?

SHEIN, ROMWE, YOU KNOW THE VIBES

400

WHAT IS THE FIRST THING YOU ASK A CUSTOMER WHEN THEY COME TO THE REGISTER

WHAT IS HI HOW ARE YOU

400

HOW OFTEN SHOULD THE RACKS BE STRAIGHTENED UP 

WHAT IS AT THE LEAST EVERY HOUR

400

WHAT SHOULD YOU DO IF A CUSTOMER HAS YOU GET SOMETHING OFF THE MANNIQUIN?

WHAT IS REDRESS IT AND PUT IT UP 

400

WHAT IS THE FUNNIEST THING YOU HAVE EVER SEEN SOMEBODY BRING IN

FUNNIEST ANSWER GETS THE POINTS

500

DESCRIBE EXCELLENT CUSTOMER SERVICE

HEHE

500

WHAT 3 THINGS DO WE BASE PRICING AN ITEM OFF OF?

WHAT IS CONDITION, BRAND AND STYLE

500

WHAT SHOULD YOU DO IF YOU SUSPECT SOMEBODY IS SHOPLIFTING

WHAT IS CALL A MANAGER, IF YOU ARE SURE THEY ARE STEALING CALL 911

500

WHAT DO YOU DO IF YOU HAVE A SHIFT YOU ARE SCHEDULED FOR THAT YOU CAN'T WORK?

WHAT IS FIND A COVER OR WORK IT 

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