Robotic Cleaners
Troubleshooting
Pumps & Power
Maintenance & Safety
Warranty & Claims
100

This robotic cleaner's "Easy Lift Removal System" allows it to drive to a wall, climb, and pump out water for easy removal.

 What is the Polaris 9450 Sport?

Item# 111798

100

If a Polaris cleaner stops working, this is the most common cause that should be checked first.

What is a full filter basket?

100

This specific feature on a Mighty Niagara or Extreme Force pump lid allows you to see exactly when the basket is full without opening the system

What is a clear port (or see-through strainer lid)?  

100

This should be cleaned and lubricated with petroleum jelly every time a pump's strainer cover is removed

What is the O-ring?

100

California and Florida prohibit the sale of 1 HP single-speed pool pumps due to these regulations.

What are strict energy regulations?

200

This compact suction-side cleaner features dual-bristle bands and a single moving-part design for minimal maintenance

What is the Sta-Rite Lil Shark?

Item# 111420

200

This should be done to a cleaner cord that has developed "memory" or tangles by leaving it out in the sun.

What is laying it out straight for several hours?

200

This pump's 48/56 frame allows it to run cooler and extends the life of its bearings 

What is the Ultimate Niagara pump?

200

This A-frame ladder for above-ground pools has a weight capacity of 240 lbs and includes a safety barrier to prevent entry behind the steps

 What is the Aqua Select A-Frame Ladder?

Item# 832418 // 832417

200

This manufacturer handles all warranty claims for its 9450 Sport and Alpha iQ robotic cleaners directly, rather than through the retail seller.

Who is Polaris (or Zodiac)?

300

This advanced cleaner uses the iAquaLink app for WiFi control and can map your pool layout after its first cycle.

What is the Polaris ALPHA iQ?

Item# 111611

300

A "howling or screeching" noise in a pump typically indicates that these two internal parts are worn out

What are the armature or motor bearings?

300

This type of motor is used in Sun2Solar heat pumps to be 7x quieter than standard models

What is a DC inverter compressor?

300

This 24-inch high resin fence system is designed to prevent accidental entry and keep pool toys contained.

What is the Aqua Select® Above Ground Swimming Pool Fence?

Item# 831030

300

While the retailer only handles issues for the first 30 days, these AIPER cordless robotic cleaners—including the Scuba L1 and N1 models—come with this specific length of manufacturer warranty.

What is a 2-year warranty?

400

These cordless robotic cleaners feature battery lives ranging from 130 to 180 minutes.

What are AIPER Robotic Pool Cleaners?

Item# 117102

400

According to the AIPER Scuba troubleshooting guide, if your device tilts or shows a significant decrease in cleaning ability, you should first check for a full filter box or this specific mechanical jam.

 What is a jammed propeller?

400

This technology in Sun2Solar Heat Pumps gradually increases power over two minutes to protect home electrical systems.

What is Soft Start Technology?

400

This gap must be left between a pool's top rail and the underside of a VinylWorks deck to ensure the pool doesn't bear the deck's weight.

What is 1" to 1 ½"?

400

For Ultimate Niagara pump warranty claims handled internally, the customer must provide this type of visual evidence for investigation.

How is it plumbed up (or hooked up)?

500

This advanced cleaner remembers its caddy location and will float to the surface for retrieval when the cycle is finished

What is the Polaris ALPHA iQ?

Item# 111611

500

If a Hayward Navigator Pro "floats" or has bubbles on the head, you should tug the hose and readjust these to prevent interference.

 What are the return outlets (or eyeball fittings)?

500

This internal component of the Ultimate Niagara pump features brass inserts to aid in premium performance and a longer life span compared to standard plastic versions

What is the impeller?

500

This is the only floating pool alarm NSF Certified to ASTM F2208 standards mentioned in the guide.

What is the Poolguard Safety Buoy?

Item# 212221

500

While many structure warranties are long-term, the St. Kitts pool warranty is specifically limited to this person and is non-transferable if the property is sold.

 Who is the original purchaser?

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