Health Policy
Communication
Ethical and Legal Considerations
Professionalism and Leadership
Quality Improvement
100

The government agency to which certain infections must be reported to 

What is the Centers for Disease Control and Prevention (CDC)?

100
Move the client to a quiet area, speak slowly, and avoid using medical terms.

What are the things to do when you are talking with someone who is hard of hearing?

100

Anthrax, Flu, and TB are among the diseases that need to be reported to this agency.

What is the CDC?

100

The ANA defines this as the nursing process or act of recommending a course of action and supporting the client.

What is advocacy?

100

Defined as planning changes in processes or systems that will improve client outcomes, efficacy, and clinical performance of related health care practices is called this.

What is Quality Improvement (QI)?

200

This agency's mission is to provide resources that promote the economic and social well-being of children through funding, strategic partnerships, and technical resources.

What is the Administration for Children and Families (ACF)?

200

Be sure to use this when speaking with a client who does not speak English.

What is the facility interpreter?

200

This ethical principle states that nurses care for people of varying socioeconomic status. 

What is Justice?

200

This guides decisions toward accountability, improves client outcomes, and promotes professional development.

What is Shared Governance?

200

Identify a problem: Ask a question.

Search credible sources of evidence: Look for factual information.

Evaluate the findings: Review the information.

Implement recommendations: Change interventions.

Review their effectiveness: Do the new interventions improve results?

Disseminate the results: Share the findings with others.

What are the six steps of EBP?

300

This manual outlines the standard of care that meets regulatory and accreditation requirements and promotes safety for every nursing intervention.

What is the Policy and Procedure manual?

300

Best way to communicate with staff members

What is face to face?

300

This Act was enacted to direct emergency medical personnel to provide equal care to clients entering the emergency department (ED), regardless of their insurance or financial status.

What is the Emergency Medical Treatment and Labor act (EMTALA)?

300

Regulatory board, Nurse Practice Act, Organizations P&P, and individual self-regulation are the four steps to this.

What is the Hierarchy of Regulation Practice?

300

The first nationally recognized standard systematic evaluation of clients’ hospital experience is the

What is Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)?

400
Focused on prevention, this law requires all health plans to cover preventative services.

What is the Affordable Care Act (ACA)?

400

This very linear model comprised six concepts: sender, encoder, channel, decoder, receiver, and noise.

What is the Shannon-Weaver model?

400

The simple act of sitting with the client, providing comfort, and allowing them to talk about their feelings is a way that you can practice this.

What is Beneficence?

400

Encouraging nurses to use Evidence-Based Practice falls under this type of leadership.

What is Transformational leadership?

400

Prevent mistakes in surgery, improve staff communication, use medicines safely, and infection prevention are some of these.

What are the goals of National Patient Safety Goals?

500

A nurse wanting to practice across state lines should contact this agency.

What is the Board of Nursing (BON)?


500

All of these require the nurse to repeat the message to the client to ensure there was no misunderstanding between the participants.

What is Restating, paraphrasing, and summarizing?

500

This ethical principle refers to the nurse’s obligation to provide truthful and accurate information to the client.

What is veracity?

500

This is a legal obligation with a moral and ethical commitment to do the right thing, every time, and in every situation. For example implementing the 6 rights of med administration. 

What is accountability?

500

This is a problem-solving approach to client care that combines the most accurate scientific evidence with clinical expertise and client values.

What is Evidence-based practice (EBP)?

600

When wasting a controlled substance the nurse should do the following.

What is find another nurse to witness the destruction?

600

These statements encourage the client, such as “You did very well with your food diary this week”.

What are Affirmations?

600

This happens when a person can no longer speak for themselves.

What is envoking a health care proxy?

600

Describing yourself as a nurse is known as this.

What is Professional Identity?

600

Medication errors, new pressure injuries, and falls with or without injury all require this to be completed. 

What is an incident report?

700

The Uniform Anatomical Gift Act prohibits another person from revoking the consent for this action.

What is organ donation after death?

700

Emailing medical information is prohibited because of this policy

What is HIPPA?

700

A nurse rushing to help someone in need, sometimes ignoring risk to themselves and putting the needs of the client first is an example of this ethical principle.

What is altruism? 

700

This type of leadership gives gifts for a job well done.

What is Transactional leadership?

700

These types of events include but are not limited to, discharging an infant to the wrong family, wrong-site surgeries, and infusion of incompatible blood products.

What are sentinel events?

800

This agency sets and enforces safe and healthful working conditions for nurses and workers in the private sector and for some state employees.

What is the Occupational Safety and Health Administration (OSHA)?

800

These communicators appear passive only on the surface. Often, the individual is acting out anger in a subtle, indirect, or secretive way.

What is Passive-aggressive?

800

This Act protects nurses from liabilty if they stop to help someone experiencing a medical event. 

What is the Good Samaritan Act?

800

Roles of the nurse include these.

What is a caregiver, advocate, and change agent?

800

This is a reactive and problem-driven approach to improving client outcomes and health care delivery.

What is Quality Assurance?

900

Insurance for children up to age 19 whose families may earn too much to qualify for Medicaid but cannot afford private insurance is provided by

What is the Children’s Health Insurance Program (CHIP)?

900

The mnemonic OARS: open-ended questions, affirmations (which are positive comments that help build the receiver’s confidence), reflective listening, and summarizing, help to remember this style of communication.

What is Motivational Interviewing?

900

This ethical principle refers to the nurse’s obligation to demonstrate loyalty, to keep promises, and to uphold commitments.

What is Fedelity?

900

These leaders are hands-off leaders that oversee and encourage their team to work independently, providing little direct control over decision-making.

What is Laissez-faire?

900

Plan-do-study-act are the steps in this

What is a QI Model?

1000

This government agency has a responsibility to protect consumers’ health by ensuring the safety and quality of many products including food, cosmetics, and medications.

What is the Food and Drug Administration (FDA)?

1000

This phase of relationship building is the active phase of the relationship where the nurse educates the client to change the situation or behavior.

What is exploitation?

1000

Unfortunately nurses working long hours have an increased risk of making poor decisions, making med errors, and increased client mortality all due to this

What is Nurse Fatigue?

1000

This leadership style makes decisions controlled by policies, it enforces the rules, and is inflexible to create suggestions.

What is Bureaucratic? 

1000

Are standardized processes and best practices created to improve client care.

What are Quality Core Measures?

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