PLAN OPTIONS
Max plan price per month
$9.98
Who can transfer money out of Greenlight?
The primary account holder may transfer funds out of Greenlight to a bank account
How much is the custom card?
$9.99
Wen will kids need to complete their chores in order to qualify for their allowance payout?
Chores must be completed by 11:59 pm the evening before their allowance is set to pay out.
Give atleast 2 reason why Bank (ACH) will be removed by GL.
Greenlight can remove a bank account in these cases:
● There was an unauthorized transaction.
● The account is closed or invalid.
● The account is frozen or flagged as fraud by the issuing bank.
● The user fails the micro deposit verification 3 times.
● The user doesn’t complete the micro deposit verification within 30 calendar days.
How much is the GSR for Max Plan?
3%
How much is the limit per day in transferring money from Greenlight Parent’s wallet to Cx bank account
$5,000 per day
For Greenlight gift, code can be shared by:
Printing the gift, Email, Text
What is difference between Chores and Job?
Chores
○ What you must do (weekly)
○ Teach responsibility●
Jobs
○ What you may do (one time)
○ Teach the value of work
ACH Plaid:
What is the difference between Instant ACH and Good Funds?
● Instant ACH: this is a load that is instantly available to the customer for use while the transfer processes on the back end.
○ Can result in a Wallet Reversal if the transfer is denied by the customer’s bank
● Good Funds: this is a load that is not available instantly - the customer must wait until Greenlight receives the funds from the customer’s bank before using the funds○ Determined by multiple factors such as account history and risk strategy
What are the three Family Protection features for Max and Infinity?
cell phone protection, purchase protection, and identity theft protection
How many approver is allowed in the Greenlight account?
1
Greenlight Gift can be any amount from $__ up to $___
$5 up to $100
What is Roundups?
Round Ups is a savings feature that enables kids to round up extra change from purchases to the next dollar and add that change to their Greenlight General Savings automatically.
How much is the fee for expedited shipping?
$24.99
What is the name of our Assurant for Cellphone Protection?
Virginia Surety Company, Inc
What is the requirements for the secondary parent (approver) to be added on the GL account?
Address, last 4 digits SSN
What is Paylink?
This will enable kids to receive money more easily from their friends and family whether it is for a job well done or an IOU while driving awareness among potential prospect users.
● Parents and children can share their child’s pay link○ Can share the link or via a QR cod
What do you mean if the pull overages from Spend Anywhere is turned on?
If this is turned ON, then if the spend control does not have a balance to support the purchase, any remaining balance will be pulled from the Spend Anywhere balance.
How much is the first replacement fee?
$0 or Free
What is the standard plan?
Core plan
What will you advise to the customer if they will transfer unsettled funds from the parent's wallet to their funding source (Ach)?
Family redemption limits for Greenlight Gift on a rolling 30-day period
$1,000
True or False. Geenlight does charge or collect any money from ATM fees.
False
What is TWD's?
● Trial Withdrawals (TWD) are used to verify the debit card
● TWD’s are 2 random amounts that equal the load○ Example: If parent is loading $20 the trial withdrawals could look like $15.40 and $4.60.
● TWD’s are only used when initially adding a debit card.
● Minimum load $20. Max Load $3,000 every 24 hours and $7,500 every 7 days