EMPLOYEES
MAZDA BRAND ACADEMY
USED CARS/CPO
SALES PROCESS
?
100

What does Sandy drive

What is a Jeep Compass

100

What percentage do you have to be to qualify for CSI bonus

What is 90%

100

What tool should you use to send on a new lead for a used car

What is iPacket

100

When should you ask a customer if they have a car they want to trade 

What is the Meet and Greet 

100

What continent is wider than the Moon

What is Australia 

200

What is Marquez's last name

What is Marquez

200

When do you get paid Mazda Money

What is every quarter

200

What is the deductible on covered repairs with CPO warranty

What is no deductible 

200

When do you ask for a commitment to buy 

What is after a test drive

200

How much gas does it take to start a car

What is an ounce 

300

What is Jimmy's full legal name

What is James Keith Maus 

300

How many EPLAN'S do you get for the year

What is 4

300

What is our Used car number this month 

What is 42

300

A repeat lease customer doesn't want to drive the new car they are trying to buy and just look at numbers, is that acceptable and how do you overcome it 

What is NO!!! Customer should always drive the new car they want to buy. Cars change every year. Why not drive it while a manager is looking at their trade and figuring out numbers

300

When was the first electric vehicle made

What is the $1800's

400

Who did Mike Brooks use to impersonate 

What is Elvis Presley 

400

What model's have Remote climate control through Mazda connected services 

What is CX-70 and CX-90

400

CPO cars cannot have over how many miles 

What is 80,000 miles

400

While a customer is waiting to go in finance what should you do with them 

What is 

- Service walk

-Ask for Google review and referral

-Coach them on the survey and tell them where to find more information on their new car 

400

When do Murder rates rise in the US

What is Summer 

500

What is the record number of Beers George's beer drinking group drank

 Hint: The number is more than the cost of the top

 Cx-90

What is 125,000

500

What model and trim are not eligible for Mazda drive money

What is Mazda 3 sedan base level 

500

If a used car has manufacture warranty left on it, does the next customer buying it get the remainder of the warranty 

What is No, not every manufacture warranty is transferable 

500

Convert this money factor into a interest rate 0.00215

What is 5.16%

500

What is the fear of long words

What is Hippopotomonstrosesquippedaliophobia

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