General
What does FIU stand for?
Florida International University
What does 'Held' entry status mean in Starrez?
Resident hasn’t finished their housing agreement in MyFIU; they can’t check in yet
What platform do you use to clock in & out for a shift?
What is When I Work?
What is the first thing you should do when arriving to your shift?
What is clock in for the shift?
What building is the residential experience office located in?
What is Panther Hall?
What does HRE stand for?
What is Housing & Residential Experience?
What is the number called that can be used to confirm someone's identity?
What is Panther ID?
What platform do we use for emailing?
What is Microsoft Outlook?
You should do this before providing a key to a resident during check-in.
What is verifying the key code?
How often should you be updating your timesheet in the MyFIU portal?
As often as needed based on your work schedule
What does DA stand for?
What is Desk Assistant?
What is the name of the housing platform used to complete a check-in for a resident?
What is Starrez?
What do you use to access the desk shift log?
What is Roompact?
If an issue occurs during your shift at 10 AM, who can you reach out to?
Who is REC? DOL? AREC?
What is the name of the student we checked in during the presentation?
Who is ROARY PANTHER?!
Who is REC for Parkview Hall?
Who is Freddie?
You should always do this before issuing a key to a resident.
Verify their identity via Panther ID#
When a resident swipes into a building entrance, what should you be using to see if the person coming into the building is the person on the ID card?
What is the door access monitor?
You forgot to clock in for a shift and already left for the day. Who should you notify?
Who is DOL? REC?
What is the name of the place you can get snacks from that is located in University Towers?
What is Market Breezeway?
Name both RECs delivering this presentation in alphabetical order by First Name
Who are Katherine & T'Darius?
What does 'In Room' entry status mean on Starrez?
Resident has fully checked in with staff.
What can you use to quickly send a message to your supervisor?
What is Microsoft Teams?
You put in a swap request for a shift, but it was not accepted by the other staff member. Are you still responsible for working this shift?
Yes
Who is the director of Housing & Residential Experience
Who is Dr. Heather Schneller?