Business Rules!
Behind the scenes of DAB I find the right skilled personnel to meet the customers' needs
What is Best Advisor Logic
COE stands for this. (What is Centre of Excellence)
What is Centre of Excellence
Usually a span of 10 business days - no not how long it takes Levon to completely change his look
What is a sprint
My appearance looks like I was created using Windows XP
What is the iCAL UI
My son joining a hockey team inspired me to take skating lessons :-)
Who is Sabari
I allow iCAL users to select any appointment topic regardless of assigned skillsets
What is same branch override
I am the BBS COE that never has availability.
what is 5318
The best alternative answer for what JIRA stands for
What is…
I am who you call when you need to look something up in
ICAL database
While you may know me as an SME, my skills on the mic are truly legendary
Who is Levon
I am the skillset that allows appointments related to Investments topics to be booked with a banker
What is Mutual Fund skillset
When a customer has a complaint that cannot be solved at branch level we book an appointment with this team
What is CARES
This role keeps the team "on track" with our releases
What is Release Train Engineer
You might say I am the brains of the operation because I provide Amazing Purposeful Information
What is the Enterprise API
I have a Masters in Chemical Sciences which is probably why I love Harry Potter so much!
Who is Srav
If the timeslot on iCAL is coloured bright green it means that appointment was booked through this platform
What is OAB/DAB - Online Appointment Booking
Bishesh is the captain of this team that fights evil and resolves production issues
What is L3 - Ops & Resiliency
The name for requirements at the Product Group level
What is a Feature
When you hit 88 mph in your DeLorean this thing sends you travelling through time
What is the flux capacitor
Since 2013 I have seen over 140 concerts and my favorite was Green Day !
Who is Joel ?
If this is my role I cannot edit the Manage Branch screen for my branch
What is CEA or PBA or PB or SB anything other than a manager
When a customer's business needs point of sale services you book with this team
What is Merchant Solutions
The best alternative answer for what NEW stands for
What is…
About half way through your shower you will find yourself here
What is the SOAP layer
If we are talking about favorite books, I will raise a toast to Cook Books every time
Who is MP or Marie-Pierre