Digital Government
Agile Service Design
DFAs
100

Statute to deliver Simpler, Faster, Better services 

What is the Simpler, Faster, Better Services Act

100

Discovery, Alpha, Beta, Live phases

What is the Service Design Lifecycle

100

A process to assess and support teams in meeting the Digital Service Standard

What are Digital First Assessments

200

Applying the culture, practices, processes and technologies in the internet-era to respond to peoples raised expectations

What is digital

200

Being flexible into your decision making approach so that you can continually adapt to change

What is agile

200

Role that will request DFAs, coordinates and collaborates with the project team to develop and present materials. 

Who is the Transformational Lead

300

13 points to help Ontario ministries and agencies build and deliver simpler, faster, better government services and products

What is the Digital Service Standard

300

Delivering working software in small iterations is part of this Service Design phase

What is Beta

300
A cheat-sheet for DFAs

What is a rubric

400

Ready to try new things and assuming positive intent

Are examples of this....

What is a digital culture

400

Generating and testing ideas with end-users is part of this Service Design phase

What is Alpha

400

Necessary adjustments are made before the next DFA, or, the team returns for a follow up assessment before moving to the next DABL phase

What is a course correct result

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