Why is the dental office administrator an important position in the dental office
Patient relationships, first impressions, and smoothly running schedules are dependent on the actions of the dental office adminstrator
100
What is a contract?
An agreement that is entered between two or more patries and that has the following three compponents: (1) an offer, (2) an acceptance, and (3) consideration.
100
C. Edmond
employed the first dental assistant?
100
What is the difference between a sterilization assistant and an office assistant?
Sterlization assistant assists in the sterilization area, office assistant assists in the business area.
200
Br. Prep
Bridge Preparation
200
What are three components of the dental reception area that create a welcoming environment for patients?
A well-lit area, warm colors, comfortable furniture, tempurature.
200
What is an implied contract?
A type of contract in which the circumstances imply that parties have reached an agreement, even though they have not done so expressly.
200
Pierre Fauchard
the “Father of Modern Dentistry”?
200
What dental procedures did the Romans practice?
The Romans performed oral hygiene, made gold crowns, and extracted teeth.
300
FU, F/U
Follow-up, Follow up
300
How can the dental office administrator give the impression of being organzied and competent?
Maintaining a neat desk, positive attitude, and efficient manner.
300
What is negligence?
Negligence refers to performing an act that a reasonable healthcare worker would not have done or omission of an act that a reasonable and prudent healthcare worker would have done.
300
Horace Wells
the first dentist to use nitrous oxide
300
The first woman to graduate from a recognized dental college was:
Lucy B. Hobbs-Taylor.
400
SOP
Standard Operating Procedures
400
What is the role of the dental assistant in the dental office?
Help dentists by preparing instruments, setting up instruments and equipment
400
When is it acceptable to discuss patient information?
It is acceptable to disuss patient information with other staff members, in private areas, to facilitate patient treatment or with the pateint to collect information.
400
G.V. Black
the Grand Old Man of Dentistry.
400
Reciprocity
An aggrement between two or more states that allows dentists and Hygenists who are licensed in one state to work in another without additonal liscensing
500
DPC
Direct Pulp Cap
500
What are five ways the office manager can make the office run smoothly?