Complaint Procedure
The ICE will acknowledge your complaint within this amount of time
What is 10 days
These should be taken seriously and directions followed as if it is a real event
What are drills
Staff create these
What are room assignments
DACC staff are here to help you do these things
This type of mail will be submitted unsealed
What is PIOC-to-PIOC mail
Inmate Complaint form number
What is DOC-400
If this goes off, you are to immediately leave the building by the nearest exit
What is the fire alarm
Inspect this frequently for damage or cracks
What is your room key
You are expected to respect ___________, those in _________________, as well as other _____________ and their property.
Who are yourself, authority, and PIOC
You may possess up to this many personal letters at any given time
What is 25
Sunday through Saturday
What is a calendar week
In case of this event, some operations will continue
What is a power failure
Anytime you are assigned to a new room, you are fully responsible for doing this before you move
What is cleaning the room
You will be charged this amount if you damage or lose your handbook
What is $3.00
Mail will generally be delivered prior to this
What is the lunch meal
The only people who have access to the lock boxes containing Inmate Complaints
Who is the Captain/Institution Complaint Examiner
What are noise levels
If you do this, your key will be replaced at no charge
What is bringing a damaged key to a staff member before it breaks
There is zero tolerance for these two behaviors toward individuals with whom you come in contact
What are profanity and aggression
This is subject to staff inspection in your presence
What is legal mail
This person reviews the ICE recommendation and renders a decision
Who is the Superintendent
If you are in HSU during this emergency event, you are to sit on the floor in the waiting area
What is a tornado
Immediately report this to a sergeant when you move into your room
What is damage/contraband
It is expected that you practice good _____-______ skills while at DACC and upon your release
What is decision making
Staff may confiscate any correspondence believed to contain this
What is contraband