Name that part of the board
Has weekly themes and focuses and connects back to our values, CREDO, etc.
What is the huddle message of the day?
Includes communication, accountability, respect, and empowerment
What is iCARE
Occurs daily
What is tiered huddles?
Who is the timekeeper?
Rarest M&M color
What is brown?
The categories are Safety, Methods, Equipment, Supplies/Information, Staffing
What is SMESS?
How we learn about feedback from patients
What is Press Ganey?
Accountable for attending huddle daily
Who are the staff and practice leader?
Makes updates to the huddle board during huddle
Who is the scribe?
The only letter of the alphabet not to appear in the name of any US state
What is the letter Q?
How we recognize others and call out what needs to be done
What are celebrations and announcements?
Your organization is only as strong this
What is culture?
Communicate at the next huddle level when an issue can be resolved
What is the escalation process?What is Tier 1, Tier 2, and Tier 3
Who is the huddle leader?
Color bananas glow under black light
What is blue?
Contains the daily schedule and metrics
What is situational awareness?
A powerful framework that focuses on personal and professional development by emphasizing the interplay between one's beliefs, actions, and outcomes.
What is Be, Do, Have?
Levels of huddle
What is Tier 1, Tier 2, and Tier 3?
Rounds on huddle at least once per month
Who is the Tier 2 leader?
Country with the most people
What is China?
How we keep track of the pebbles in our shoes
What is problem solving or issue cards?
This process involves implementing new strategies and practices to shift an organization's culture.
What is cultural transformation?
The goal is for problems to be resolved within 3-4 hours and communicated back to front line staff
What is information flow?
Rounds on huddle at least once per quarter
Who is the Tier 3 leader?
National animal of Scotland
What is the unicorn?