Patient Relations
Positive Image
Recall
Dental Law
Law
100
Fulfillment of unique potential
What is Self Actualization?
100
message it conveys; where it will be located in the telephone book; name of the dental practice
What is the investigation stage?
100
an organized method of scheduling patients for examinations, prophylaxis or other dental treatments.
What is a recall system?
100
wrongful act that results in injury to one person by another
What is a tort?
100
drug addiction, alcholism
What is unprofessional conduct?
200
beleves in an ideal self and that he or she is constantly trying to achieve the edeal self as much as possible.
What is Rogers fully funtioning human beings?
200
welcome;practice identification and assistant identification
What is the main ingredient to a telephone greeting?
200
benefits patients by helping them maintain good oral health and reducing the cost of dental treatment over the long term.
What is an effective recall system?
200
"let the decision stand"
What is Stare decisis?
200
used for very large numbers of records.
What is numberic filing?
300
provide reinforcement to continue social relationships.
What is Love and belonging?
300
new patients should not wait any longer than a few minutes.
What is the confirmation of Initial impression stage?
300
maintain good oral health, reducing cost of dental treatment
What is the benefits of the recall appointment?
300
intent to cause physical or mental harm to another
What is intentional tort?
300
degree of care that a reasonably prudent professional should exercise
What is standard of care?
400
You must accept the patient or tother person as a genuine person with his or her own set of values and goals.
What is phenomenological approach?
400
remaining professional is the key to successful resolution of a problem
What is an Angry patient?
400
examination, radiographs, and prophylaxis.
What is the average recall appointment?
400
State board of dentistry
What is Adminsitrative Law?
400
failure to use due care or lack of due care
What is Negligence?
500
adjusting the concept of the ideal self, a person can assume a wider variety of emotions and behaviors that fit into real life
What is unconditional positive regard?
500
stop using the dental practice; voice their concern; ignore the problem
What are the 3 reactions a patient have when they have a complaint?
500
immediate response from the patient; practice builder
What is telephone recall systems?
500
incompetence,physical impairment
What is personal/professional incapacity?
500
wrongdoing took place under the guidelines of employment, the dentis is responsible for any negligent act committed
What is doctrine of respondeat superior?
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