Chapters 5-6
What is an example of portable storage?
Flash drive, jump drives, USB
How many teeth are in the primary dentition?
20
Using the name Brock Lee which name would go in unit 2
Brock
What does it mean when you are working a second patient into the schedule during another scheduled treatment?
Dovetailing
What are a set of personal qualities, habits, attitudes, and social skills?
What are soft skills
Which type of front office equipment allows for graphics to be directly input as computer storage?
Scanner
Essential documents that cannot be replaced
Vital records
A file that assigns duties to be completed in the future
Tickler
How many weeks ahead should we mail postcards for recare?
2-3 weeks
Which type of resume list your skills and abilities first?
Functional
What does OSHA stand for?
Occupational Safety and Health Administration
Records have a life cycle, which begins with their creation and ends with their _________.
Disposition
The step in the filing process that involves arranging the records in the order in which they are to be placed in file
Sorting
Given the schedule is in 15 minute units how long would 6 units be?
1 hr. 30 minutes or 90 minutes
Which is a basic goal of the cover letter?
To request an interview
To reduce stress in the hands you should?
Perform the "shake it out" exercise
The abbreviation for treatment
Tx
What are the five methods of filing?
Alphabetical, geographical, chronological, subject, and numerical
What is a disadvantage of the telephone recall system?
May get no answer, may be unable to reach pt, time consuming
What is written to meet the employers needs, outline the job you are seeking, and identify the skills you have to offer the employer?
What is an objective
Which type of front office equipment allows for graphics to be directly input as computer storage?
Scanner
What would be the name of the chewing surface of tooth #28?
Occlusal
When alphabetizing a firm or business name how should it be filed?
In the order it was written
What is an advanced appointment system?
When appointments are scheduled before the patient leaves the office
What is another name for a letter of application?
Cover letter