Terminology
A detailed list of your items, availabilities, and bookings for a specific day.
What is Manifest?
List 6 different types of custom fields.
What are Text Input, Checkbox, Dropdown, Quantity, Transportation, Code, Label, Waiver, Gift Card?
This is the total number a resource can be used at one time.
What is Max Uses?
Explain FareHarbor's online pricing model in your own words.
6% Booking Fee (Online)
US Processing Fee: 1.9% + 30ยข per transaction
This is how a client will cancel, refund, add or remove customers, add payment, and print receipts for a customer.
What are Booking Actions?
These help define customer types for customers upon checkout.
What is a Customer Type Note?
Name all Resource Restrictions in order from least restrictive to most restrictive.
None
Same Item
Same Availability
Same Booking
Which default permission groups have the ability to create and edit custom calendars and manifests?
Who are Directors and Managers?
Auto-close
Open Override
Closed and Call to Book
Closed and Hidden
Are all examples of this:
What is an Online Booking Status?
Explain the difference between the Company Location and the Item Primary Location:
Company Location is the physical address of the company. The Item Primary Location will be set for all your items. Can be overridden per item.
Use this feature if:
One of your ATVs is damaged and needs repairs for the next 3 days.
Or
Just for a busy holiday weekend, you need to add 5 more bikes to your inventory.
What is a Resource Override?
Information moves from the Settings -> Items -> Calendar Level
This is where you can manage the details of a specific availability, including bookings, crew, online booking status, and other settings.
What is the Availability Overview?
Where do you set the value of a promo code on the dashboard?
In the promo code redemption field?
When creating resource requirements, when would you use "Long" instead of "Length of Availability"?
When you have duration customer types. For example, 2-hour rental and 3-hour rental.
The total number of visitors to the website divided by those who make a booking.
This is where you can add or remove customer types and custom fields or change pricing on multiple items at the same time.
What is the Price Sheet Overview?
How do you add a new customer type to an item after the calendar is already created?
Add the customer type in options and prices, add a price, then use the availability updater to add the customer type to the availabilities.
Oh no! A booking just came in and the customers didn't get assigned a seat on the boat. After you fix the resource issue, how can you make sure every customer on that booking does get a seat?
What is Reapply Resources?
If "How did you hear about us?" does not need to be answered by reservationists, how do you set up the price sheets?
Visible on the base, hidden on direct.