DATA, INFORMATION & KNOWLEDGE

Data, Information & Knowledge

100

Thierauf (1999): "unstructured facts and figures that have the least impact on the typical manager."

DATA

200

For data to become _____, it must be contextualized, categorized, calculated and condensed (Davenport & Prusak 2000)

INFORMATION

300

_____ is closely linked to doing and implies know-how and understanding (Davenport & Prusak 2000).

KNOWLEDGE

400

The _____ possessed by each individual is a product of his experience and encompasses the norms by which he evaluates new inputs from his surroundings (Davenport & Prusak 2000).

KNOWLEDGE

Types of Knowledge

100

This type of knowledge was originally defined by Polanyi in 1966. It is sometimes referred to as know-how and refers to intuitive, often context dependent and personal in nature

TACIT KNOWLEDGE

200

This type of knowledge is formalized and codified and is sometimes referred to as know-what (Brown & Duguid 1998).

EXPLICIT KNOWLEDGE

300

_____ knowledge is found in: databases, memos, notes, documents, etc. (Botha et al. 2008)

EXPLICIT KNOWLEDGE

400

A knowledge that refers to the knowledge, skills, and abilities an individual gains through experience that is often difficult to put into words or otherwise communicate.

TACIT KNOWLEDGE