The “taking in” part of the communicating process including noticing, being aware of, perceiving, and listening.
What is Inhaling
100
The kind of listening that intensifies and applies the human capability to concentrate, study in depth, and question what is heard. It includes various forms of meditation and listening for enjoyment.
What is Reflective Listening
100
The process of making a series of related internal attributions about someone’s behavior which serves a “theory” about that person’s personality based on qualities or characteristics that are implied by his or her behaviors.
What is Implicit Personality Theory
100
A perceptual problem in which a person tends to underestimate the impact of situational or external factors which contribute to another’s behavior and to overestimate the role of a personality or internal factors. The reverse process occurs when attributing reasons to the person’s own behavior.
What is Fundamental attribution error
200
The basic “taking in” or inhaling process of communicating where one becomes aware of and listens to others. It is comprised of three basic subprocesses: selection, organization, and inference making.
What is Perception
200
This term has two meanings: (1) a type of inference in the process of making sense out of what we perceive by categorizing or generalizing it, and (2) an oversimplified way of labeling people which is designed to categorize them by various characteristics.
What is Stereotyping
200
A problem with the selecting part of the perceptual process in which a person can become sidetracked in attention by the extra time between thinking speed of the person listening and conversational speed of the speaker.
What is Fast thinking
200
The perceptual problem which results from the tendency, when explaining someones’ actions, to rely heavily on existing beliefs, attitudes, and emotions, and underutilize new information.
What is Conservative attributions
300
One of the three subprocesses of perception in which a person decides at some level of consciousness what sensory cues to pay attention to.
What is Selecting
300
In the process of perception, ( ) is scanning incoming sensory information for the purpose of categorizing it. It is one kind of stereotyping.
What is Generalization
300
A type of listening problem which occurs when a person attempts to reduce the continuous bombardment of messages in the environment by tuning out some of this information.
What is Avoiding Overload
300
The fundamental beliefs that ground or lie behind interpretations people make.
What is Assumptions
400
One of the three subprocesses of perception that describes the way a person constructs and imposes patterns of structure onto the stream of sensory cues received.
What is Organizing
400
Attending to unique or distinctive features of the sensory information that is received in the process of perception.
What is Discrimination
400
A type of listening problem which results from becoming accustomed to getting information in entertaining packages. Listeners tend to demand to be entertained.
What is The Entertainment Factor
400
One more time, the basic “taking in” or inhaling process of communicating where one becomes aware of and listens to others. It is comprised of three basic subprocesses: selection, organization, and inference making.
What is Perception
500
One of the three subprocesses of perception that refers to the way people go beyond all sensory cues they select to their interpretations of those cues.
What is Inference Making
500
A type of perceptual inference in which people develop reasons or explanations for another person’s behavior. Attributions can be internal (the source of the behavior is interpreted as coming from the psychological makeup of the person) or external (the source of the behavior is interpreted as coming from the situation as factors outside of the person).
What is Attribution
500
The most limited stereotype we make about others we perceive. They're immediate and do not involve complex cognitive processes.
What is Snap Judgments
500
The type of listening that emphasizes the listener’s desires not to be taken advantage of or lied to and the listener’s determination to analyze and test what is heard. This type of listening helps the listener to respond critically to a speaker’s perspective rather than simply reacting to it.