Navigation
HELP
Data Collection
Task & Queues
Scanning
100

This Triggers a 60 second countdown notifying you that your session is about to expire

What is 15 minutes of inactivity

100

On Line Help

Where you can find Job Aids/Process Wizards/TOPS/IP's/Conversion Playbook

100

Found within Modules & some are broken down further into LUW (logical units of work)

What are Submodules

100
Access Arkansas, System, Manual

What are ways task are created.

100

Located on your Desk

What is Desktop Scanner

200

Google Chrome

What is the preferred browser for ARIES

200

Tells you what the system allows you to do on the page you are viewing

What is Page Description

200

This contains 10 actions to perform on an application or case

What is the Quick Jump

200

Once a task is created it goes here depending on its type & stays there until its assigned by staff or assigned by system

What is are Queues

200

When scanning use this First before manually putting information

What is QR Code

300

This is where you can find the The Quick Jump, the dashboard, Announcements, Change Office

What is the Home page

300

Step by step instructions that guide you thru ARIES Processes for Specific Circumstances

What is Process Wizards

300

You can still go forward but ARIES wants you to know something on the page before you do

What is an Orange Informational Message

300
You can search by these in your Shared Inbox

What are Queue, Case/App, or Other Criteria 

300

Located in ARIES

What is Document Management

400

 You can find, Page help, Search, Calendar

What is the Context bar

400

If you click on this it will take you to the section showing Page Description and Fields on the Page

What is Page Level Help 

400

Set of screens that go together in a submodule you must complete all of these to save changes 

What are Logical Units of Works(LUW) 

400
You will have 1 of these___and 2 or more of these___as determined by management 

What is a Primary Queue & secondary Queues

400

you can do this if a page/or client turns in information with out the QR code

What is Printout the 1st page of that Renewal etc

500

If you click on this it will show the 10 previous cases you touch/accessed 

What is the Office/Logged in user in the Header

500

Step by step instructions to complete the process until the change is implemented in production

What is an Interim Process(IP) 

500

Eyeglasses on Eligibility Determination Results page means this?

What are pending verifications to review

500

Applications, renewal packets Verifications, Case change Request are examples of these

What are external Tasks

500

Completed at the same time a document is scanned

What is Indexing

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