Network 2.0
Port 45 on Switch #1
What is the uplink between the switches and connects to Port 45 on Switch #2
7
How many incidents per month before additional charges from ATOS
10.x.y.1
What is the Global IP Address of Register 1
NP# Reinstall and system health remediation scripts cause this to happen
What is a reboot?
Primary way to serve orders from the ORB
What is the Scanner
Perform a manual reboot
What is what you should NOT do when troubleshooting the Aruba Controller or Switches
My Incident Dashboard
Where I can find information on my restaurant's closed incidents
Device on the Network and AD Joined
What 2 pieces of information you get with the ping tool?
This requests information from windows devices on the POS Network
What is a query?
Com/Serial port 2 on KVS 4
CBB Bumpbar
Quantity of 3
(I will accept 1 of 3 answers)
Number of AP's
Number of connections on the controller
Number of features on the switches
Ability to skip troubleshooting steps and create a ticket without having to call ATOS
What is a P2 Incident Request
Serial number of a device can be found here
What is Managed Device Inventory?
What is running the MID/TID assignment query?
A/B Switch Box I/O Port Side #1
Cable/Adapter that connects from KVS #1 to A/B Switch Box
Managed, POE, & 1GB
What are the features of the Aruba Switches
Does not count as a billable call to ATOS
What is creating a P2 Break/Fix Request
Status of Backup Production can be found here
What is under the POS Server quick link?
Makes sure that files are in place for imaging
What is the PR7 Readiness Check query?
If you need to calibrate your Mini-Orb it can be done here
What is the Cellphie tool?
Connected to Port 47 on Switch #1
What is the WBU
Input in quotes and use exact error messages
What are the two ways to refine a search in the Knowledge Search
Registers, Waystation, Primary Production, Backup Production
What 4 things must be online for a RFM package to apply?
Become a certified OTP3
How do I get access to additional MOST queries?
These are the hardware components that make up Dual Point 2.0
ORB Controller, Local USB Extender, ORB, MiniORB, Scanner, Remote USB Extender, Printer