Organizational Maps
What are our three sales segments?
Retail, Trade, Commercial
What two products does Pella manufacture?
Windows and Doors
True or False: PDSNs can function as a privately owned business.
True!
Where are the two warehouse locations?
HQ & OBP
The CEO of PMA.
George Ballman
What department does Learning & Development belong to?
Human Resources
Where is Pella Corporate located?
Iowa
True or False: We service products purchased at Lowe's.
True!
Name one PMA internal event.
Awards Ceremony; Company Cookout; Potlucks; Company Baseball Outing; Department Contests.
This role works with their team to qualify leads and assign them to correct sales teams.
Jill Hulnick, Contact Center Manager
Name a Sales Manager from Retail.
Ryan Souder, Chris McBrien, David Lebowitz, Chris Kayser
Name a responsibility specific to Pella Corporate in comparison to PDSNs.
Manufacturer; Brand Development; Family-Owned (Kuyper/Farver Family)
How do PDSNs qualify for territory coverage?
By customer's zip code
What are some ways we develop our company culture?
Open door policies; Identifying & Hiring Talent, Referral Programs, Employee Recognition Program, Wellness Program, Company Events
This role oversees the Central Purchasing team
John Chambers, Business Manager
Which role in the Commercial sales segment schedules the Project Managers?
Commercial Support Manager
Name the places you can buy Pella Solutions.
Lowe's (National Account), Lumberyards Building Supplier (some), PDSNs.
Approximately how many PDSNs exist across the country?
~80
D.C.; Maryland; Eastern Shore; NOVA; Part of West Virginina
This role has multiple roles reporting up to them and is involved from The Support milestone to the end of the project.
Brandon Charls, General Manager of Operations
List the milestones in order.
The Source; The Sale; (The Solution); The Support; The Plan; The Purchase; The Storage; The Delivery; The Install; The Service
What year did the first Pella window make its debut?
1937
What does PDSN stand for?
Pella Direct Sales Network
What year did we get distributorship rights for Pella at PMA?
1964
This role schedules for order verification in the Trade sales segment and is only involved if we are installing the project.
Eileen - Trade Install Coordinator