Vendor Names
Continuous security validation — testing defenses before attackers do.
What is PICUS?
The auto-dialer used daily.
What is Connect and Sell?
This security model's motto is "never trust, always verify."
What is Zero Trust?
This person is your assigned manager.
Who is Antonio (Tony)?
Whichever approved opener you use, you always follow it immediately with these five words.
What is "The reason for my call is..."?
Zero Trust network access and secure internet gateway for cloud-first environments.
What is Zscaler?
The email platform Ridge IT uses.
What is Outlook?
These four letters describe a company that owns and operates a client's security monitoring and response, not one that just sells them tools.
What is an MSSP?
This is the person you reach out to for health benefits or other benefits questions.
Who is Victor?
This opener is the single lowest-performing one tested, because it hands the prospect an easy exit.
What is "Did I catch you at a bad time?"
Identity and access management — securing who gets in and what they can touch. MFA.
What is Okta?
Zscaler's ZIA replaces the firewall. This other Zscaler product replaces the VPN.
What is ZPA (Zscaler Private Access)?
The CEO of Ridge IT
Who is Chad Koslow?
This one-hour window, in Eastern Time, is the highest-connect time to call.
What is 4–5 PM ET?
Single-vendor SASE, delivered from their own private backbone.
What is CATO Networks?
The CRM system used to track contact, company, and deal information.
What is HubSpot?
This software runs on laptops, servers, and cloud workloads to detect threats and support investigation and response.
What is EDR (Endpoint Detection & Response)?
The CSO of Ridge IT
Who is Perry Schumacher?
When you ask "Is it a crazy idea to set up a brief intro...?", this one-word answer from the prospect actually means yes.
What is "No"?
New Ridge IT AI-Soc.
What is Kairos?
The name of your SDR group chat.
What is SDR Management?
Tony's cadence packs 10 touches into this many calendar days, and it ends with a breakup email.
What is 14 days?
You are having an issue with your ability to print and cannot solve the issue yourself; you need tech help.
Who is support@ridgeit.com?
Tony's cadence packs 10 touches into this many calendar days, and it ends with a breakup email.
What is 14 days?