Terms
GURU Card
Find the Macro
100

Unique identifier for each Customer interaction 

Ticket ID/Ticket number

200

Pre-written templates for common inquiries

Macro

300

ATS

Available to Sell

300

How do I add an item to my wishlist?

Creating a Wishlist

300

If an item is not available.

Item not available (0 stock) - sold out

400

BLOT

Bottom Line On Top 

400

When are SSENSE newsletters released?

General Info - Newsletters

400

If our products are authentic.

Authenticity inquiry - Website / General

500

Unique identifier a brand gives an item

Supplier Code

500

What do you have to ask the customer to verify their identity?

Verifying Customer's Identity

500

価格保護ポリシーとプロモーション 

Japanese agent will get back to you (in JP)

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