Everything ebooks
Wiley Open Page
Gmetrix
MOAC
CulinarE-Companion
100
This is used to enforce copy right laws with epud and adobe PDF.
What is ADE or Adobe ID.
100
website was developed by these people.
What is Global Education team in the UK along with a partner called ExcelIndia
100
Codes are purchased from here.
What is school’s bookstore
100
What is MOAC?
What is labs
100
Accounts are managed here
What is eCore
200
Vital Source allows this amount of devices and computers to have the same etext.
What is 2 computers 2 devices
200
The access code is located here.
What is inside the book
200
This is the format for access codes
What is (Five Numbers) – (Alphanumeric characters) – (Five Numbers)
200
These credentials can be used to access this website. Username: wileyctsg@gmail.com?Password: ctsg18733
What is Labs Key Checker
200
Replacement codes can be found here.
What is WileyPLUS/ Global Ed Companion Site
300
What can be done in Vitalsource connect?
What is change password, redeem code, login as customer, delete access, search for code, create code.
300
These are four functionality in the website.
What is Note, sticky note, weblink, hotspot, hyperlink, voice note, test hotspot image, hotspot PDF, hotspot resource, hotspot video.
300
This is what it means when student's username does not end in .lti.com
What is student registered for Gmetrix outside of the learning management system & will need to have their access code reset
300
This is the login credentials for MOAC lab key checker.
What is Username: wileyctsg@gmail.com?Password: ctsg18733
300
We replace this to replace invalid codes.
What is Obtain screen shot of error message, proof of purchase and code card.
400
These are the steps to transfer an ADE book to an IOS device.
What is Authorize app, connect device to computer, itunes will load & device will be visible under devices section, select IOS device then bluefire app, locate file sharing section, select bluefire app, select add to locate ebook, copy to default directory, book will load in bluefire app libary.
400
This is how we handle damage registration code.
What is Obtain photo/scan of the code card and a photo/scan of the proof of purchase. Replacement codes are located in the code generator
400
Will only work in this browser.
What is Internet Explorer 8 or higher
400
This is done for students with invalid registration codes.
What is Codes may be replaced they’re product specific Obtain screen shot of error message, code card, proof of purchase & ISBN of Check code Generate code in code generator WileyPLUS/Global Ed Companion Sit
400
Customer is unable to login to account.
What is look up account in ecore and provide email reset password if necessary.
500
This can be done if customer is unable to provide download link for bulk ebooks.
What is locate project by ISBN
500
This is the login credentials for to login as admin.
What is admin/wileyuk
500
This is done if the name listed is not the student contacting us.
What is direct the student to purchase a code from the school bookstore.
500
This is very important when creating redemption code.
What is ISBN.
500
This is very important when creating redemption code.
What is ISBN.
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