This is how many units a WFMS East Telesales rep is expected to sell per month.
What is 18?
100
Telesales East Reps will work leads from this type of banking group.
What is retail banking?
100
This is the process when a merchant receives payment for an authorized transaction.
What is settlement?
200
This is the Wells Fargo Vision:
We want to satisfy all our customers' financial needs and help them succeed _____________.
What is financially?
200
This is the approval goal East Telesales reps are expected to maintain in regards to exception pricing.
What is 19.49%?
200
Telesales East reps will work leads with an annual volume greater than or equal to $_____________
What is $200,000?
200
The players in a credit card transaction are the merchant, acquirer, ___________, and the issuer.
What is associations?
300
This is the Wells Strategy:
Our product is _____________.
What is service?
300
Telesales East reps are expected to promote this whenever possible when it comes to equipment sales.
What is leasing?
300
The goal of Automatic Lead Reassignment (ALR) is to ensure that the merchant is contacted within an average of ________ hours.
What is 48?
300
This is a "fast-pasted" industry with smaller average tickets.
What is QSR or Convenience?
400
Wells Culture consists of this many ways to "WOW" their customer.
What is 11?
400
Wells Telesales reps should never engage in misrepresentation, fraud, dishonesty or ___________ behavior.
What is unethical?
400
Before working any lead, you should verify their merchant processing status using this.
What is DNS database?
400
This industry type has a higher risk of fraud so it is very important for the merchant to collect information such as address verification and card code validation.
What is MOTO or Internet?
500
Wells Fargo acquired this bank based out of Minneapolis in 1998.
What is Norwest?
500
Telesales East reps will be expected to keep their lead sources __________.
What is informed?
500
This is what you should do if you were to receive a call/lead from an OLM state.
What is refer to Telesales West Team?
500
These are the three components that make up a merchant's rate.