15 seconds
Who do you need to talk to, to make a sale?
Homeowner
Clean desk policy
no pens, personal belongings, bags or coats. Keep it neat!
Where can you find water coolers on the sales floor?
One by the bathroom, and one by Trevor's office
How must you introduce yourself on the call?
First and last name
Dress code
Who can you ask about payroll information?
Michael Yuhas
When is it important to read the permission to record?
What can you have on your desk for your first 30 days?
Packet, other paper notes
Which manager started at a DialAmerica office in Buffalo?
Brittany
True/false: You don't have to introduce the company if the script doesn't say it.
False
If the customer already has IE and EE, what would you offer them?
HT, CL, or GL
How long has Dennis been working for DialAmerica?
3+ years
What should you do if you assume the party incorrectly?
Apologize and correct yourself.
Name all products we sell
WSL, SSL, GL, IPD, HT, CL, IE, EE, WH
What team leader likes the Red Sox?
Trevor