Insurance Basics
Provider Basics
Introduction to Centene: Ambetter
Understanding the Marketplace
100

What is the main purpose of insurance?

To provide financial protection against risks or unexpected events.

100

What is a healthcare provider?

A provider is any health professional or facility that delivers medical care, such as doctors, hospitals, nurses, and specialists.  

100

This U.S.-based company provides managed care services through government programs.

Centene

100

What is the Health Insurance Marketplace?

Online platform for health plans

200

What type of insurance provides financial support to beneficiaries after a person’s death?

 Life Insurance

200

What are the three main types of providers?

Primary Care Physician, Specialist, and Facilities

200

This is Centene’s health insurance brand offered through the Marketplace.

Ambetter

200

What law created the Marketplace?

Affordable Care Act (ACA)

300

Which type of insurance protects your vehicle against accidents, theft, or damage?

Auto Insurance

300

What is the role of a Primary Care Physician (PCP)?

A PCP is usually the first point of contact and provides preventive care, treats common illnesses, and promotes overall health.  

300

This benefit covers ER visits even without prior authorization.

Emergency Services

300

What are the two enrollment periods?

AEP and SEP  

400

Name at least two types of insurance discussed in the training.

Life, Auto, Homeowners, Renters, Disability, Business, or Health Insurance

400

What is the difference between a primary care provider and a specialist?

 Primary care providers handle general health needs, while specialists focus on specific areas of medicine and more complex conditions.  

400

These plans have the lowest premiums but the highest out-of-pocket costs.

 Bronze Plans

400

What is an On-Exchange plan?

Marketplace plan with subsidies

500

What are the three types of health insurance plans in the U.S.?

Employer-Sponsored, Individual, and Government Programs

500

Give at least three examples of specialists.

Cardiologist, Dermatologist, Radiologist, or Neurologist

500

Give one example of Ambetter Health Member Exclusive Programs.

Mail-Order Pharmacy Program

24/7 Nurse Advice Line

Health Management Programs for Chronic Conditions

Care Management Services for Complex Health Needs

Walgreens Smart Savings

Start Smart for Your Baby Pregnancy Program

Ambetter Perks Member Discount Program

My Health Pays

Dispatch Health 

Stay Healthy Zone

Virtual 24/7 Care



500

What is an Off-Exchange plan?

Private plan without subsidies

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