What is the verification process when a client calls:
- Phone number
- Email address
- Account owner name
“Video Killed the Radio Star” by The Buggles
What is the Time frame for EIN without SSN:
- Approximately 4-8 weeks.
Answer: Mark Twain
What is the monthly fee for the Business Presence Package on WY25?
- $21.60 per month
Answer: “Men in Black”
How can we help a client upset about document lock fee:
- Use your judgment. Check notes and history.
- If they haven't had a free unlock in the past year and you believe they qualify, proceed accordingly.
- Use this opportunity to recommend a mail forwarding package.
Answer: Keith Richards
How do you verify a physical address? What documentation is acceptable for address verification?
- Verification is conducted via Google search using unedited, current, or recently dated information (within the last 3 months). The documentation must include the name of the contact person or a designated Member. Acceptable documents include:
• Recent Utility Bill
• Government-issued Identification
• Long-term Lease
• Certificate of Occupancy
Antarctica
As far as our clients are concerned, who is registered Agents Inc.:
- Our Wholesale registered agent service provider.
” Answer: Eddie Van Halen
How can we prevent Escalations:
- Engage with a warm and professional demeanor.
- Practice attentive listening.
- Use the sandwich technique for delivering difficult news.
Answer: Wilbur
What does SNIRRFD stand for? :
- S: Services
- N: Notes
- I: Invoices
- R: Registrations
- R: Record (State)
- F: Filings
- D: Documents
Answer: Lady Gaga
What are some corrective measures for mistakes that are on us:
- Offer a one-year free Registered Agent service.
- Follow up with an email to secure trust. This is kind of like providing a reciept.
Answer: “In Living Color”
What is the fee for RA Service on WYMF ?
- $50
Answer: Salt
Where does the physical address client hiring us for Registered Agent services:
- Personal information should be entered in the SRA (Registered Agent Information) section.
Answer: Marilyn Monroe
What topics are we not authorized to advise on?
- We do not provide advice on accounting, tax, or legal matters.
Answer: Louis de Pointe du Lac
A client’s EIN on ACI where would they provide information for their EIN in the CP :
- Enter in the ORA (Orders Requiring Attention).