Pioneer Practices
Documentation Matters A LOT
Programming
Behavior & Crisis Response
100

Pioneer offers free confidential counseling services, this is called..

What is EAP

Employee Assistance Program.  The information can be found on the intranet or from your supervisor.  You get 5 free sessions per situation.  

100

At the beginning of every month the first thing you write on every data sheet is...

What is Month & Year

100

As the lead for the day, I go here to find lesson plans..

What is the Google Drive

100

As mandated reporters, DSPs & QIDP's must report suspected abuse or neglect immediately to who?

Their immediate supervisors

You and your immediate supervisor will then contact the OIG Liaison who is Jason Clark

200

"Work together to leverage our combined strengths" is what Pioneer value

What is collaboration 

200

True or False: When filling out an ABC sheet you should include the names of all the clients involved?

What is False.

ABC sheets should only include the name of the individual it is written about.  For example, John Smith hit a peer.

200

A client has their head down during programming, what other options can you provide them

What is an individual activity such as coloring sheets, worksheets, sensory activities, puzzles, games, basketball.


200

Upon discovery of a possibly OIG situation a report needs to be filed within this timeframe. 

What is 4 hours

If you are not sure what constitutes an OIG situation talk with your supervisor

300

All direct care staff must wear closed-toed shoes at all times.  If shoes such as crocs are worn, what must be used?

What is straps "sport mode"

All shoes for safety reasons, must have a back that reaches the back of the ankle.  

300

When Client A has a seizure what form do you fill out and who do you notify? 

What is a Seizure Form and who is your supervisor.

Once the supervisor is aware they will let nursing know as well as the Client Care Coordinator

300

After asking an individual a question, you should pause for this amount of time to allow processing before repeating or rephrasing the question.

What is 10 seconds?

400

Cell phones or other electronic devices should not be used in the presence of who..

Who are the clients

Whether personal or agency issued, cell phones are only permitted during scheduled breaks for non-work related activities.  If you have an emergency and need to use your phone let your supervisor know.  If you are pulling up an activity or video for a client that is allowed.

400

When do you fill out a fall report?

What is every time a client falls

After any medical or behavioral incident notify your supervisor who will let nursing and the Client Care Coordinator know.

400

This staff member supports the Program Leader by walking throughout the room to help individuals with participating in activities. They help break down tasks when needed, provide behavioral support, and aide individuals with personal needs such as restroom use

What is Program Assistant

400

Name 3 situations where you would fill out a CIR

What is peer to peer, peer to staff, 911, OIG  

500

"Show consideration and understand the value of one another" is what Pioneer value

What is Respect

The other Pioneer values are integrity, quality, stewardship, initiative and collaboration 

500

The Ponca bus pulls up, when do you check in the clients on the attendance sheet?

What is after having visual eyes on each individual.

Not all clients always come in from the group home so we need to correctly mark the time or A for absent for billing purposes.

500

If a client is not interested in the currently program we offer what

What is choice

500

When a client is having a behavior or crisis who intervenes. 

Who is anybody (DSP, Program Supervisor, Manager, QIDP).  

We are all safety care trained for de-escalating purposes.  

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