Driving
Professionalism
Documentation
Engagement
Potpourri
100

Drive around the block

When you need to turn left off the deck at Day Services you do this? 

100

Posture when sitting in a chair.

What is sitting up?

100

This documentation is the proof we completed programs and how we get paid from the state when they audit us.

What are Day Books?

100

Your tone/voice should sound this way when trying to get clients engaged in an activity. 

What is a happy or excited?

100

Disability Inclusive Gardening. 

What is the garden in the back of Day Services called?

200

Type of surface to park a wheel chair lift on.

What is a flat surface?

200

The only time staff should be on their cell phone.

What is only in emergencies?

200

A summary of what a client did during Day Services.

What is a T-Log?

200

Upbeat voice, asking questions, having fun

What are ways to encourage engagement?

200
Exactly 1:00

What time do we get ready to leave Day Services?

300

Placard (handicap hanger) placement

It should be in your window when parking in a handicap parking space. 

300

9:00am-1:00pm

What are the hours of Day Services?

300

These should be recorded each day when clients use the restroom.

What are intakes and eliminations?

300

Joining and assisting with the clients doing an activity but not doing for them.

What is a way to show that you are interested in the activity?

300

Helping each other

What is teamwork?

400

You complete this form each time you drive a company vehicle.

What is the driving log?

400

Professional language, encouraging co-workers in a positive manner, having patience as others learn, providing a welcoming environment. 

What are essential skills when working with new employees or those new to Day Services? 

400

Day books

What are expected to come down daily?

400

Providing specific praise for a step or task a person has done well or attempted.

What is a way to show encouragement?

400

This affects the feeling in the room and how others will feel.

What is my attitude?

500

You must fill up the gas tank.

What is no more than 1/2 empty?

500

Actively listen to others

Affirm/validate other's opinion

Respect others opinions & that they have a different background

Disagree nicely

Apologize if you are in the wrong

Call out behavior that may be rude in a kind way

Give gratitude!  Thank you goes a long way!

Celebrate achievements of others

Do what you say you will do.

Let others know what you are going to do.

Lend a helping hand when someone needs it.

What is showing respect?

500

There are 5 parts in this type of documentation.

How many parts are to be included on a T-Log to give a complete picture of the client's day?

500

In an upbeat voice telling a client, "Let's go out to the garden! I need your help getting some lettuce!"

What is a proactive way to get a client to do something may not be overly excited to do if asked and/or presented in a mono-tone?

500

Hobbies and personal interests

Ideas and passions that I can help organize and provide expertise in at during Day Services. 

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