Frustrated, Irate, Mad, and Annoyed are connected to this universal emotion
What is Anger?
This type of nonverbal communication shows that you are paying attention.
What is Eye Contact?
Most people do this when they are trying to resolve a conflict.
What is Blame?
Mr. Dunbar uses this symbol to show the relationship of thoughts, feeling, and actions
What is a Triangle?
rules are put in place for
what is safety?
What is order?
What is protect the weaker class?
_________ is pumped around the body, making you feel tense and ready to 'fight' the threat, or flee.
What is Adrenaline?
What is a Gesture?
Similarly to pointing fingers, a series of statements that begin with "you" clearly come off as blaming. So you should make these kinds of statements.
What are "I" statements?
_______ is defined as the ability to manage your actions, feelings, and emotions
What is self-control?
it is a set of guidelines which has been established in all countries and communities and has been accepted by all.
What are Rules/Laws?
What are coping skills?
This type of nonverbal communication includes your posture, bearing, stance, and the subtle movements you make.
What is Body Language?
an agreement or a settlement of a dispute that is reached by each side making concessions.
What is a Compromise?
This universal emotion causes people to lose their self-control.
What is Anger?
When you break a rule you experience this.
What are the consequences?
This reaction is called ________ and it normally happens when we are stressed or threatened.
What is 'fight or flight'
The human face is extremely expressive, able to convey countless emotions without saying a word.
What are Facial Expressions?
________ is a skill used by salespeople to better connect them with customers during a pitch. However, it’s just as useful a skill when trying to manage and resolve conflicts.
What is Active Listening?
_______ controls how we think, feel, and act.
What is Core beliefs?
fighting the streets will land you in jail, but if you fight in this sport it can land you in the penalty box.
What is ice hockey?
what are the signs of anger?
This include your timing and pace, how loud you speak, your tone and inflection, and sounds that convey understanding, such as “ahh” and “uh-huh.”
What is Voice?
Name three separate lessons involved in the step of Conflict Resolution.
Nonverbal Communication (you're a genius if you get this one)
Use "I" statements
Active Listening
Compromise
Jealousy Sadness
Anger Anxiety
Love Happiness
What are the 6 universal emotions?
True or false: The same rules apply to everyone everywhere?
False