FirstNet Systems
The system you use to clock in
What is Workday?
Be here, Be on time, Do the job you were trained to do, Be nice to coworkers
What are the 4 principals of Chime?
You may wear jeans on this day of the week
What is Friday?
In this step you are a problem solver and need to anticipate needs and objectives
What is Step 2: Discover The Needs of the Client
For this amount of time FirstNet has a contract with the government for the network provided.
What is 25 years?
The system used to make/ take inbound or outbound calls
What is Avaya?
Clocking in another employee, napping on the top, work avoidance are all examples of?
What is Time Theft?
The length of time you must leave for if you are sent home for dress code
What is two hours?
In this step you are ready for a service request and follow- up
What is Step 5: Wrap up and Follow-up
FirstNet operates on its own separate core network using this spectrum that is specific to First Responders?
What is Band 14?
The system used for meetings, chat and voice
What is Microsoft Teams?
All drinks must be in this
What is a spill proof container
The distance that a female shorts or skirt must be from her knee
What is 1 in.
In this step you should introduce a solution to their problem, as well as talk about product and coverage
What is Step 3: Providing a Solution
This individual pays their own cellular bill
What is subscriber paid?
Where you can find links to all systems and platforms you may use.
What is LaunchPad?
The amount of training that must be attended to complete the course
What is 100%
Unless for religious reasons this must not be worn
What is a headscarf?
In this step be specific, polite and dont avoid the gatekeeper!
These two companies are our competitors for a public service sector
Verizon & Tmobile
Where you can find information about device pricing and ordering SKU's
What is The Equipment Pricing Guide?
All phones, bags, writing utensils, lunches etc must be left here
What is Locker or vehicle?
Whether cold or hot, these type of boots may not be worn
What are uggs?
In this step you can use one of 6 effective techniques to softly wrap up the process
What is Step 4: Closing the sale
Because of this tragedy FirstNet became a thought
World Trade Center Attacks