Jani-King
When was Jani King started?
1969
How many touches does it take to engage a prospect that has NO familiarity with you or your brand?
30-40
Within 10 million, how many active users are there on LinkedIN?
640 million
What are 3 ways we will ensure communication with the customer as it appears in the proposal under communication?
Communication log book, Email surveys, monthly inspections
Give me 5 examples of what we would consider High Touch Points?
Door knobs, light switches, elevator buttons, computers, printer, hand rails, phones
Approximately how many FO's do we have nationally?
9,000
How many touches does it take to engage a prospect we have worked with for an extended period of time and knows you and your brand?
1-10
Tell me the steps I would take to see how many 1st or 2nd connections I have to facility managers in Orlando, FL?
Explain
What 5 categories does the email survey ask the customer to judge us?
Overall, trash, dusting, floors, restrooms
What does PPE stand for
Personal Protective Equipment
How many times as Entrepreneur magazine rated JK the #1 CC Franchise
More than 20
Role play me 1 of the 3 scripts we have asked you to use?
Hi Dave, this is Cliff with JK. I am
calling to see if we can meet next
week. We have helped over 1000 local
customers safely and effectively reopen
their businesses since Covid through
our conistent cleaning and disinfecting
process. We also consistently retain our customers 5X the industry average. I will be in your area around
11am next Wednesday if you are
available?
What is #1 most effective sales leads? How much more likely is a prospect to buy when this is utilized?
Referrals, 70% more likely to buy
Tell me 4 expenses we can help a customer who cleans in house reduce by outsourcing?
Payroll, vacation pay, health insurance, recruiting, training, equipment, chemicals, overtime
If a prospect wants us to disinfect high touch manually how do we price it and if they want us to do a one time electrostatic spray how do we price it?
Manually we calculate based on 7500 square feet an hour and Electro $.04-.06/sqf
What does JK consider the 5 R's?
Right staff, Right training, Right chemical, Right equipment, Right time
Tell me the TOP 5 most effective sales strategies
Phones, email, LinkedIn, Text, Video
On average today how many people are involved in the decision making process in a business?
9.6
When we say the CDC wants us to use an EPA Registered disinfectant what does EPA stand for?
Environmental Protection Agency
What does EVS and HAI stand for when discussing healthcare services?
Environmental Services and Healthcare Associated Infections
What is the certification our Operations team must earn and maintain?
RBSM- Registered Building Service Manager
On average how many calls should it take a Sales Rep to book an appointment?
30
How much does your ability to close a deal go up if you have 6+ connections to the buyer?
35%
Tell me what color cloths we use to clean and what each is used for?
Red-restrooms
Blue- Offices and general
Green- Food prep areas
Yellow- Sinks and countertops
What do SDS sheets stand for?
Safety Data Sheets