Frontier
The plan code for the Legacy Plans
DA9CTP
The two companies represented by DA9AXZ and DA9AXM
Equitable and MONY
Master plan code
DA9VIA
Tsk type to use to report the death of a ppt in pay
PASDETH
What a representative should do with an Equitable ppt age 55 and active calling in to initiate retirement and the script reveals they work for Cigna?
Run the estimate online as normal
Where in RPAS can you see if a Frontier ppt has a "sickness and death " benefit?
MISC Table
Interest rate on any cash balance placed into the benefit on October 31st 2011.
4.0%
What has to be satisfied before a Viacom ppt with a non-qualified benefit will see any annuity payment in hand.
Social Security and Medicare taxes (FICA)
What Task Type would you use to request an income verificaiton letter if not avaliable on the web or in RPAS
PASPVL
What is unique about the interest rate used for the FAP conversion for Lump Sums for Frontier plans?
It is guaranteed for the 90 days of the forms
What a rep should think when they see the word "Bargaining"
Union
What is the only change a ppt can make on their 451 account if applicable for DA9AXM?
Change investment lineup
How many qualified plans under DA9VIA?
Three
PPT has uploaded paperwork. Rep checks and sees task type is "Up_PEND" Rep should tell the ppt what?
Go back and submitt the document-looking for task type DB_Mail
What do we say about the "Grandfathered" excess benefit for Viaccom/Parmount Global plan so we can remember how it is distributed?
The Grandfathered Excess Benefit is "married" to the qualified benefit and taken in the same way as the qualified benefit.
Another name for "Unreduced Pension", usually with 30 years of service any age
"Service Pension"
The first question asked by a rep to an Equitable ppt who is 55 or older per the required script.
"Do you wish to retire within the next 90 days?"
What table does a rep look at in RPAS to see what tab to use for DA9VIA?
Plan Participation Data
The correct timeframe to quote for a call back for a normal DB task and the timeframe to quote for an escalated DB task
5 business days and 2 business days
The hierarchy of the Frontier Death Benefit
•Surviving spouse
•Dependent Children age 23 or younger (unless mentally/physically disabled)
•Dependent surviving parents
•Or a trust set up for any of the above
The four Frontier Plan codes and who they apply to in general
DA9CTP-All Frontier ppts and the original company and acquisitions
DA9CTS- Verizon-Spinco 2010
DA9CTA-Former AT&T
DA9CTZ-Verizon Mid-Atlantic/West 2016
Explain the key difference in the benefit options for the Grandfathered Equitable Benefit and the MONY Former Plan Benefit
MONY can be taken as a LS while Equitable cannot
PPT has an On Going Excess Benefit and is active. He will turn 55 this month. What should the rep explain to him when he calls in for an estimate?
The non-qual benefit has to be commenced within 6 months of his termination date since he will be over the age of 55.
Explain the process needed to escalate/follow up a DB PASQ task
Open MPAD-get the addresses from the drop down "DB Mail"<Calc Follow-Up
The three plan codes you should think of when you think of Equitable
DA9AXZ...DA9AXM...451AXM