Room Capacities & Sets
Which classroom is not tiered?
AT&T
Your client wants sleeping rooms and breakfast in the morning for three days, which package should you sell them?
Bed & Breakfast
What should not be saved on the H-Drive?
Personal files
Are all home Basketball games considered blackout dates?
No, only UNC @ Duke.
Minimum # of rooms to rent Ambassador Ballroom
50 Rooms
Boardroom (16)
You are building your package worksheet for a DMP package. Which sheet of the worksheet should you use?
Standard
Where can you find the inquiry sheet when you run out of copies?
Global --> Sales
Are all managers required to work Black-Out Dates?
Yes, unless given pre-approval by Mr. Lotz.
F&B minimum for renting the JB Ballroom in the evening
20,000
You need a space that will hold 30 at rounds. Academy & Matlock are open. Which should you use?
An Executive Club member wants to use their room rental voucher on their package, can they?
No, the package is allocated daily to the room, meeting and F&B. There is not a way that we can break down the pricing to give this discount.
You need a new copy of the capacity charts for both hotels, where can you find them?
Global --> Catering and Conference Services --> Global Space Charts --> Capacity Charts
When does the lottery open for graduation weekend reservations?
June of the previous year.
When can you sell the Vista on Saturdays?
After 1pm.
How many people need to be in the hotel to open up the MarketPlace?
40
You have sold both standard guest rooms, and staff rooms on a package. How do you allocate this?
You must inform reservations that the group is allotted a certain number of staff rooms, and they must enter in the staff rate on Maestro's end.
You need to see the schedule of someone from another department, where do you look?
Global --> HR --> Schedules --> WDI --> 2024 --> Department
What does the Executive Club pass out during Legacy Event weekends?
Cookies
How many people can dine in the Fairview in a single group?
16