Factors to consider
Is the person required by law to give you what you want is what factor?
Rights
The STOP skill or Opposite action are examples of skills I can use when what?
Emotions are getting in the way of skills.
Yvonne has overdrawn her account and wants her bank fees back what is her priority?
Objective: getting fees back
I am asking for a raise. What is my priority
Man
Nodding your head and looking interested is an example of what?
Validation
Will not asking for what you want keep the peace but create problems in the long run is what factor?
Long-term vs Short-term goals.
Doing a pros and cons will help me to figure out?
Do I know what I want in the interaction
Diego's landlord keeps his deposit. Diego needs a reference from his landlord. What is his priority?
Relationship
What is the purpose of negotiating in a situation?
So Both parties involved are satisfied with the outcome.
Keep asking, saying no or expressing your opinion over and is an example of what?
Broken Record
Doing things for yourself is part of what factor
Self-Respect
I can use problem solving for what troubleshooting skill
Is the environment more powerful than my skills
If Juanita gets into a controversy with her partner about a political issues and she wants to maintain a good relationship what is her objective?
Relationship
Not knowing what you really want can be confusing and get in the way of of being clear is an example of what factor that can reduce IE
Indecision
What is the skill you use when evaluating how intensely you should ask or say no?
What is the DIME game
If the person is "in the mood" for listening or paying attention is what factor?
Timing
Challenging myths and checking the facts is what troubleshooting skill?
Are worries, assumptions and myths getting in the way?
Tony's friend ask him to engage in illegal activity and Tony does not want to do anything illegal. What is his priority?
Objective
Interpersonal skills are a variation of what?
Assertiveness skills
Name 2 factors to consider before asking or saying no
Capability, priorities, self-respect, rights, authority, relationship, long vs short term goals, give and take, homework, timing
What is another factor to consider where I can take away 10 cents or add 10 cents?
Wise mind
Carefully reading the instruction for each skill tried is an example of?
Do I have the skills I need?
If Shannon's boss asks her to stay and work overtime and she wants to balance self-care with doing her job well this is an example of objective?
Self respect
"The speaker from last nights meeting was a waste of time and used a lot of swear words."
Story: The speaker from last nights meeting was a waste of time.
Fact: used a lot of swear words.
I disagree with Maya (who is my boss) but want a raise at work. What is my top priority?
FAST, GIVE, MAN