DEAR MAN
This involves sticking to the facts of a situation and not adding any information or emotions
What is D-Describe
This involves showing that you understand the other person's feelings about a situation; seeing things from their point of view.
What is V-Validate
This skill involves validating your feelings, as well as the feelings of the other person.
What is F-(be) Fair
This involves directly asking for what you want
What is A-Assert
This skill involves actively listening and demonstrating non-verbal cues to show the person that you understand.
What is I- (act) Interested
This skill involves not being a "sell out"
What is S-Stick (to your values)
A-Appear (confident)
This skill involves being nice and respectful. When using this skill you avoid threats or harassment of any kind.
What is G- (be) Gentle
This skill involves being honest, and not exaggerating or making excuses.
What is T-(be) Truthful
This involves being willing to compromise to have a solution that works for both parties
What is N-Negotiate
This skill involves using humor or other non-threatening language to ensure the conversation goes smoothly.
What is E-(use an) Easy manner
This skill involves not feeling ashamed about the way that you feel.
What is A-(don't over) Apologize