Time Management
What time are you expected to arrive to Goodwill by?
8a. The only exception is if you take a van and it is late
How many racks are hangers expected to complete in a day?
7
What type of shoes are you expected to wear when working?
Closed toe shoes
Give an example of how you would greet your manager or JSS
"Good morning"
"Hi"
"How are you"
...etc
What are you supposed to use to track your work time in the DC?
Punch clock
How many sorting tables are there?
10
What type of pants are you expected to wear while working?
Long pants that cover your legs such as Jeans or Khakis. No leggings, shorts, capris...etc
You are working in the DC and see a donation you REALLY like. You want to use it for the day, and will put it back before leaving. Should you?
NO. Goodwill donations belong to Goodwill, and no employee is allowed to take them...no matter what the purpose.
True or False: It is acceptable to come back from morning break or lunch AND THEN ask to use the bathroom.
FALSE. You should be using the bathroom during break time and be ready to work once back on the floor.
If you are done with a task and are not sure what to do next, who should you talk to?
JSS or manager
Why is it a safety hazard to wear headphones in the DC?
Need to hear gaylords moving around, need to hear fire alarm, need to hear directions yelled out by manager and JSSs
You come to Goodwill and realize you forgot to put on deodorant. What could you do?
Use your hygiene kit! This should be kept in your locker for emergencies such as this.
If you are late on your scheduled work day, will you be switched out of your shift?
YES. You will be replaced with someone who was on time, and you will be attending class for the day.
Should you leave your table or station to help another participant if you were not asked to?
No! Stick to your job UNLESS asked to help by a JSS or ALICIA.
What should you do if you find broken glass or another sharp object on the floor?
Tell a JSS or manager. Do not try to pick it up yourself!
Who's job is it to make sure you follow your job's expectations?
YOUR OWN
If you are going to be late or out sick, what do you need to do?
Notify your case manager or program manager BY PHONE.
If you are out of clothes on your table, are you expected to start another job on your own such as sorting shoes or rack recovery?
No! Wait until you are directed by a JSS or manager
Can you date co-workers at work?
Yes, BUT there should be no visible signs of dating in the work place (no hugging, kissing, holding hands). Additionally, dating drama should be kept out of the workplace. It is not your supervisor's job to manage your relationship