Product Knowledge
Name two material styles that are currently on Overstock
What is:
Baldr
Clear River
Ponderosa
Revitalize
Traveler
What is the minimum & maximum deposit amount we accept when a customer is paying with Credit Card?
What is 20%/25%
When adding new baseboards to a diagram and the customer wants new baseboard corners, what product in the product catalog must you include in the diagram?
What is Baseboard Corner Block
What are the material style names of Vinyl Plank we offer with a 20mil wear layer?
What is:
Asbury
Chelsea
Pillar
What is the first appointment incentive we offer for Tile orders?
What is Pre Sealed Grout
Before adding different material or demo types to different areas of the same room, what function is used?
What is add Divider
What is the face weight of Cuddle carpet?
What is 48oz
What is the process to add a vacation voucher to an order?
What is Customer to fill out QR code & DC to add condo or cruise in ExpressPro.
What is Activate/Deactivate