ESTATE OF MIND
'DELIGHT'FULLY
DESIGN CONCEPTS
THE 'M' COLLECTION
SALESFORCE | CONCIERGE
100

An exclusive preview of select pieces from the Estates Collection featured at the grand opening of this RH Gallery.

What is RH Milan?

100

Following delivery, this is the time frame in which an order’s price may still be adjusted.

What is 30 days?

100

Information to create this is collected when a client visits with interest in furnishing a recently remodeled five-bedroom home, including a great room and outdoor spaces.

What is a lead?

100

Bench-made by master craftsmen in Hickory, North Carolina, this luxe depth sofa features a 46-inch overall depth.

What is the Maxwell Sofa?

100

In Concierge, this is where you can find a client’s wishlist and cart.

What is the RH.com profile?

200

This sofa modernizes the classic roll-arm design with pared-down simplicity and inviting comfort, and is available with either a bench seat or waterfall skirt.

What is the Monastère Sofa?

200

This IRS form is required when receiving a cash payment of more than $10,000 in a sales transaction.

What is IRS Form 8300?

200

Foundational, Comprehensive, and this full-home offering are the three levels of Design Services.

What is Bespoke?

200

Handcrafted in North America, this sofa is available in just one seat depth: 42 inches.

What is the Mara Sofa?

200

For a special order item, 50% is charged at the time of purchase; the remaining 50% plus this is charged once the item ships to the warehouse.

What is tax?

300

This Estates dining table features cast stone legs paired with an oak top in natural, taupe, brown, and black finishes, and shares its name with the daughter of a generational pop star.

What is the Lourdes Dining Table?

300

The maximum amount an RH gift card may be purchased for at the POS is this.

What is $2,000?

300

In our Nubuck learning, we learned the difference between Nubuck Leather (Italian Veneto) and Nubuck-Adjacent Leather (Italian Cavallino). The distinction comes from the final step in the craftsmanship process.

What is buffing? Nubuck Leather is fully buffed, while Nubuck-Adjacent Leather is only lightly buffed.

300

This modern sofa collection is available in petite, classic and luxe depths of 37, 41 and 45 inches, while its Chesterfield counterpart is offered in 38½- and 42½-inch depths.

What is the Modena Sofa?

300

Need to combine duplicate accounts? Submit one of these.

What is a stewardship request?

400

This indoor dining table is available in weathered natural, brown, and black oak, and features carved lyre-shaped trestle supports joined by a delicate cast-iron stretcher.

What is the Ibero Rectangular Dining Table?

400

When white glove delivery is waived, this section of the order must be updated so all teams, including Delight, can view it.

What are Centralized Notes?

400

The art of this is described as the foundation behind every creative decision at RH, grounded in timelessness, classic aesthetics, and a logical, almost mathematical approach.

What is the Art of Design Ethos?

400

The Outdoor collection by Australian designers Harrison and Nicholas Condos features a premium solid teak base paired with this all-weather rope surrounding the frame.

What is the Milano Collection?

400

When creating an opportunity in Concierge, a minimum of these three must be included in order for delivery fees and tax to reflect on the estimate.

What are city, state, and zip code?

500

This collection features a modern take on the barley twist in turned steel. Don’t look for its name on a coffee menu — it’s actually an ornate canopy placed over a throne or altar.

What is Baldacchino?

500

If an order must be postponed more than 90 days, after selecting the furthest available date in Concierge at checkout, this Salesforce request must be created.

What is a Gallery Solutions Case?

500

Regarding our vintage and antique rug assortment, we offer Caucasian, Indian, Persian, and this rug style, distinguished by large-scale patterns, geometric structure, and a more open, architectural approach to composition.

What are Turkish rugs?

500

Part of the new Estates Collection, this extension table expands with two leaves from 132 to 168 inches and features a massive trestle base, turned baluster legs and carved apron detailing.

What is the Monastery Rectangular Extension Table?

500

Local white glove delivery is $299; what are the extended, national, and Hawaii/Alaska delivery costs?

What are $399, $599, and $1,699?

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