SEVEN STANDARDS
The "E" in the seven standards
What is "Eye Contact"?
Bacon, Toasted walnuts, Roasted Red Pears, Walnut Vinaigrette, Shaved Parmesan
What is Spinach Salad?
Chocolate Cake, Fudge Frosting, Vanilla Ice Cream
What is DC Ranch Chocolate Cake?
Drinks Rombauer, Prefers a booth, share a half Cesar Salad
What is the Kolasny's?
Guest will be greeted within
What is 30 seconds of arrival
The "M" in the seven standards
What is "Manners"?
Fresh Mozzarella, Sun Dried Tomatoes, Avocado, Wild Arugula, Basil Pesto, Bolillo Bread
What is "Grilled Chicken Panini"?
Raspberry, Coconut, Prickly Pear, Lemon
What is House Made Sorbet?
The President of the Board of Directors
Who is Mr. Sears?
Drinks will be served within
What is 3 minutes of guest’s ordering?
The "L" in the seven standards
What is "Loyal"?
Rubin's Cuban
What is Smoked Mojo Marinated Pork Shoulder, Honey Cured Ham, Swiss Cheese, Mustard, Pickles?
This dessert will rotate constantly, make sure to ask every day at the beginning of your shift what the flavor is!
What is the Featured Pie?
Prefers vegetables cooked thoroughly, orders side Caesar.
What is Mr. Spain?
Tables will be greeted within
What is 60 seconds of being seated. Guest names will be used during greeting?
"Own any request fully. Be knowledgeable about everything you do. Remember that you are trusted and empowered to do what is necessary to satisfy the needs of our members and guest. Follow up to ensure that expectations are met completely. Instant pacification is the responsibility of each employee."
What is "Ownership" ?
The onions in the Turkey Pot Pie
What is Pearl Onions?
Warm Fried Sweet Dough, Caramel Sauce, Chocolate Sauce, Vanilla Cream
What is Beignets?
Do not sit around kids
What is Mr. Miller?
Protein should be served at
What is “6 o’clock” ?
The acronym the seven standards spell out
What is "Welcome"?
The Grilled Atlanic Salmon
What is Garbanzo Beans, Beets, Oven Roasted Tomatoes, Fresh Avocado, Preserved Lemon Beurre Blanc?
This dessert can be served nut free without the candied pistachios, however, we must be informed on the ticket when rang in
What is the Berry Buttercake
New Members, The Mrs. is Gluten Free
What is the Pennypacker's?
All members are thanked by name for joining us. Valet will be
What is "notified that members will be departing"?