Walks
Where are the two places you are notified if we walk on a home?
Admin & Slack
What channel will you get pinged in when your PDF is ready?
#sc-repairs-ready
When will your PDF be ready?
Two hours before the scheduled DC call
What should you NOT do on the number breakdown slide?
Breakdown all the numbers (overwhelming!)
What do you need to include in your agenda (hint: 3 things)?
Time (30 mins together)
Two options
Next steps
What channel will a walk get approved or denied in?
#mkt-opendoor-walks
What channel would you go to if a customer needed a specific time slot for the EA?
#mkt-inspections
What three things should you know/ review before jumping into the DC?
Notes
The PDF
Know the LME’s name
What is the cutoff time for EAs?
4PM
What do you need to include in your recap?
Motivation
Timeline
Financials
If you get a walk, what should you do with the offer?
Expire it in admin
If a PDF isn’t ready in time for a DC appointment, what slack channel would you request one ASAP?
#DC-pdf-escalation
What tab do you schedule an EA in in Admin?
Structured Calls
What expectations should you set with the seller re: EA?
It will take 20-40 mins
No one needs to be home
Gates unlocked
Pets inside
Dressed in PPE
Leaving a lock box
When you get to the value slide in the DC PDF what should you do?
Pick one value and tie it back to the customer situation
If we walk in a Sell direct market, what is the delivery method for the DC?
Give them a call
If you have a possible incoming property that has solar, where would you escalate this?
#cep-solar-escalation
Why do we review the PDF before hand?
Because they are made by humans
What is the structure of a sell direct DC call (there are 6 things)?
Intro/ Disclosure, agenda, recap, tie value, deliver offer, close the deal
What is the difference between a combined DC/LA and an ODBO specific DC/LA?
It will be OD Backed Offer Heavy and go over ODBO first