Communication
Name one of two things our DM and CM clinicians are required to do on every call
What is HIPAA verification and call recording statement
What project deliverable must be complete before moving from the Initiation Phase to the Planning Phase of a project?
Mai, our newest team member, in her role as CHN, supports which HPMG clinic?
To what program was the dialer/IVR expanded to in 2017?
Name our new HCE VP
As it pertains to communication, what does the acronym MI stand for?
How many referrals did our SWC handle in the month of January?
What is 65
The name of the program piloted where members were identified to discharge early and receive care at home for health failure
In 2017, we implemented our first ever onsite Disease Manager for what group?
What application did OSTs test for the new CarePartner request process?
What Employee Group Audit is taking place in Mid-April?
CF, MS, ALS are conditions related to what team?
The community housing partner we work with in our community health navigator program
What is the number of new laptops distributed and who were the leads?
How many new employees were onboarded by our Educators in 2017?
What digital solution engagement strategy was implemented this year?
What Regulatory Audit took place the first week of March?
What is the name of a problem-solving/process improvement tool presented at the 3/12 Project Management Practices meeting that is named after its paper size?
What do the data analyst team and baseball have in common?
What project reduced OST back aches and paper cuts?
Who hosted two great parties in 2017?
What is the age range for complex case management?
Total number of years the Health Plan has been rated as #1 in Minnesota
This person's role on a project is to initiate the project, and support the team to a successful outcome
How many 1-page letters were created for members in Feb 2018?
What was the result of the CMTA work-from-home pilot project?
What large project kicked off in June of 2017 and who was DCM's lead?
The number of dental records moved to the new EPIC system during our recent Conversion
The number of Milestone Anniversaries (1, 5, 10, 15, 20, 25, 30) HealthPartners will celebrate in 2018
What is the macro for a Disease Management Progress Note?
What is the outreach time frame for a live referral into DM/CM services?
Data Analysts worked extensively on what project receiving 100% on all measures that were validated
The Rare and Chronic Team has two levels of service, interactive and?
The number of therapy dogs in our organization
Three counties where we will offer the Medicare Advantage product in 2019
What is telephonic case management services for complex, high risk patients?
What is the new reporting object, making reporting more streamlined and optimized for one of DCM's newer programs?
What project included 15 stories, 69.5 points and spread across 6 CarePartner sprints, finishing late November 2017?
How many conditions does the Rare and Chronic Team support?
What branch of HealthPartners does the Low Back Pain program work in partnership with?
What is the number of IS&T tickets submitted for one new employee?
Helps tailor education, training and conversation to meet individuals where they are at
What is the engagement rate? (Currently, our engagement rate is about 66%)
Lisa Ellis led what project that resulted in claims savings and improved assessment and integration of services for MSHO/MSC+ members?
The number of HealthPartners volunteers who helped in Super Bowl 2018 activities.
What DM Program (non-EHAT) offer incentives to members for participation? (depending on their coverage type/employer group)
What IPCM onsite hospital uses a different process to identify high risk members to follow for referral into DCM services and progression of care?
What is specific, measurable, attainable, realistic, and time sensitive?
Who has access to complex case management?
What new delegation program was built and implemented October 2017 with Allison Rohloff as a lead?
Which leader delivered statewide DHS-sponsored training for the EW provider care plans project and which leader led the CarePartner work for same?
SMART goals & enhanced NF member model resulted from what 2017 activity?
Which DM program is tied to an incentive rewarded by employer group of two extra weeks off from work?
Process for reviewing risks and benefits and patients comfort with a healthcare choice
Who presented HealthPartners integrated care management model at the SNP Alliance Forum last November in Washington D.C.?
Jen Foster, new member of our leadership team in 2017 drove all over northern MN for what project?
Which team just a home run with DHS?
What team successfully piloted a 4-10-hour day work week for employees in 2017?
What does $764,670.00 represent?
What is HealthPartners payment to SNBC delegates for month of February 2018 (SNBC Care model 2018)
What is the macro for post discharge calls? (Macro's help the case managers chart more efficiently. There are currently 50 macro's for CCM)