Facilitation
Training Methods
Problem Situations
Training Aids
Lesson Plans
100
The bridge between Training Content and Participants.
What is Facilitation?
100
Aids in understanding and retention.
What is a Demonstration?
100
Eliminate or minimize the problem behavior.
What is an essential consideration?
100
Three handout formats discussed today.
What are decision charts, checklists and worksheets?
100
36 months or 3 years
How long is the Keystone program?
200
Presenting yourself physically in a manner that shows you are paying attention.
What is Attending?
200
Participant resources can be discovered and shared.
What is a Group Discussion?
200
Taking care of a problem that doesn't embarrass or humiliate a person.
What is protecting self-esteem?
200
Prepare ahead and create during presentation.
What are two ways to use flipcharts?
200
25/75, 50/50, 75/25
What is the amount of time, per year, a Keystone dedicates to training?
300
Helps you assess how the training is received.
What are observing skills?
300
Allows Participant to "try out" new behavior.
What is Role Play?
300
Preserving a learning climate that is relaxed and comfortable to learning.
What is avoiding disruption to learning?
300
Use this transition to guide audience's eyes
What is "wipe up"?
300
Your main liason to HQ regarding Keystone issues.
Who is your Keystone Coordinator?
400
Paraphrasing what was said to demonstrate understanding.
What are Listening skills?
400
Keeps group together and on same point.
What is Trainer Presentation?
400
Talks too much, too silent or whisperers.
What are "problem behaviors"?
400
Four training aids discussed today.
What are video, handouts, flipcharts and slides?
400
DAWIA Certification, Keystone OJT, Learning Map, Keystone
What Learning Maps does Keystone follow?
500
Includes, probing, leading, open, closed.
What are Question types?
500
Aids in retention.
What is a structured exercise?
500
Minimize the problem, preserve climate and protect self-esteem.
What are strategies for problem situations?
500
Four ways to illustrate your ideas effectively.
What are pictures, shapes, graphs and colors?
500
Ms. Gretchen Smith.
Who is the Agency Keystone program manager?
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