Media
How long can broken media stay in your custody before it turns red?
3 hours
When do you run port security
When replacing Dongle or motherboard
PXE looping
What are the 3 types of Power used in our racks
Who made who/BusBar
Legacy/ATSC
Rising power
What is the name of Amazons mascot?
Pecky!
What PPE is required for Server work
Gloves, Glasses, Composite toe Shoes, Hear protection
Name the 4 different kinds of media we use in our Servers
HDDs
SSDs
M.2
NVME
What Tavern Tool is used to flash a Motherboard
Quad
What 4 components are found on a Who made Who Rack mounted Device
Servers/host
Top of rack Switch (TOR)
Console Switch
Powershelf
Boost auto triage or _____ is process that automatically triages TTs, by assigning instructions & parts based on the WDID
Happy Path
What does JBOD stand for
What does JBOG stand for
Just a bunch of Drives
Just a bunch of GPUs
M.2s are too small to throw in the phiston by itself how do you get around this issue?
Put it in a envelope
If a Host is failing to connect to the AWS Elastic Services Network what steps can you try to fix it?
Checking the DAC connections from the Annapurna card to the EC2 Switch
Clearing Port Security
Replacing the Annapurna / K2T card
Perfect Positioning refers to the process of marking & labeling the floor grid in data centers to enable accurate rack placement & inventory management
What is the order of this perfect positioning?
Floor >> Room >> Row >> Position
All ticket deep dives should start with reading the What?
The Overview
What is the purpose of the NSK?
The NSK encrypts the current customer’s data to prevent unauthorized access to the data by both AWS employees and future droplet users
What is the Media Operator Repair Process?
Media Preparations
Check out replacement Parts
Replace media
Destroy Media
Scenario:
You are working on a console ticket you arrive at the host, it has power running through the host but it's not powering on fully, what component is most likely the failure point.
Motherboard
What are the 4 DCO Data Cables found on a rack mounted device
Console RJ45 Cat5/6 Ethernet
DAC cable
Fiber
Optics
Servers (and computers) in general, are comprised of 3 types of ‘wares’ that build upon one another to enable it to “boot-up”
What are these 3 ‘wares
Hardware
Firmware
software
Senario
You've replaced the K2T-QB card (dongle) on a host and cleared port security, However the host is still PXE looping what is the next step?
Troubleshoot the DAC cable on the TOR
Thinking like a Media Auditor, If an operator Forgot to logically replace the media but physically replaced it what should you do?
start the IRMA process
Scenario:
You are ISO testing a Host, you have all components out of the host except for DIMM A0 and CPU0 Host is still not booting so you try Swapping CPU 0 and 1, still doesn't work. You replace the Motherboard and return it back to mid-config still doesn't work. You try swapping CPU0 and 1, still doesn't work. What could possibly be stopping the host from Posting?
The DIMM A0 that hasn't been Tested
What's the life cycle of a rack
Data center planning
Rack delivery/Install
Rack Deployed
Rack in use
Rack Decommision
Name 5 Tavern Links found on a boost ticket
Dunkel
Gose
Happoshu
IPA
Lager
Lambic
Quad
Saison
Name the 7 things that make up a Server/Host
Frame, Power, Cooling, Processing, Memory, Network, Connection