Intake
In 2022, this was the most profitable company in the world.
a. Apple
b. Microsoft
c. Nestle
d. Amazon
What is Apple?
(Apple yielded just under $100 billion of net income in 2022.)
This is the name of the largest technology company in South Korea.
a. Apple
b. Samsung
c. LG
d. Huawei
What is Samsung?
(In 2022, Samsung Electronics took in $245.7 billion in revenue.)
AL-5 is an example of this type of highway.
What is a state highway?
This planet is the largest in our solar system.
What is Jupiter?
Dispatch approved to expand search radius to 100 miles.
This is missing from the above notation.
What is the dispatcher's name?
We never set up a ticket for these two types of service.
What are tows and lock-outs?
True or False: When dispatching a Preferred Fleet Account, we provide the technician with the P and first 4 digits.
False
(P and all numbers, minus the dash)
This is who invented the telephone.
Who is Alexander Graham Bell?
This is what the “E” stands for in “Chuck E. Cheese”.
What is Entertainment?
What color is the M in McDonald’s?
What is yellow?
(Also acceptable, gold)
We reach out to the Team Leads when we are unable to locate an account after _____ attempts.
What is three?
This is the top-selling product at Walmart.
a. Diapers
b. Milk
c. Bananas
d. Sliced Bread
What are bananas?
(Allegedly, Walmart sells 1.5 billion pounds of bananas a year.)
This is where paper was invented.
Where is China?
When dispatching using a Canadian Goodyear National Account, or Nonsig, we advise the technician the account type is __________.
What is a Goodyear National Account?
This should not be notated when dispatching Cash/Credit Card/Comm Check calls.
What is pricing?
A full marathon is comprised of this many miles.
a. 13.1
b. 20
c. 26.2
d. 42
What is 26.2?
(Rumor is, in 1908, Queen Alexandra wanted the marathon to start at Windsor Castle and finish at the Olympic stadium. It was exactly 26.2 miles.)
This is the maximum Estimated Billable time we may accept without approval.
What is any?
The exits on interstates, in most states, match these.
What are mile markers?
The Preferred Fleet Account notes are found here.
What is printed in the Billing Info section?
(Labeled as Fleet Notes, printed on the screen)
This was the first person to set foot on the moon.
Who is Neil Armstrong?
This animal is known to have the most powerful bite in the world.
a. Nile Crocodile
b. Hippopotamus
c. Hyena
d. Grizzly Bear
What is the Nile Crocodile?
(The Nile Crocodile’s bite is 30 times stronger than that of a human.)
This is the only food that is known to never go bad.
a. Honey
b. Corn
c. Pickles
d. Rice
What is honey?
(Archaeologists found 3,000-year-old honey in Egypt that was still edible!)
This is the highest-grossing Broadway show of all time.
What is The Lion King?
These may be found in the Account Notes in addition to PO instructions, tire preferences, and what to do with the off tire.
What are pre-approval requirements/instructions?
Driver/Bob is angry and cursing. He just hung up on you. This is the notation that should be left in the service ticket.
What is Driver/Bob disconnected, calling driver/Bob back?