According to the text, who do we never exactly have the same ideas or opinions as?
Friends and family
Your friend is very sensitive in hearing words. What should you do?
Be careful In choosing words
say that something is true or real
admit
You’ve ______ got an excuse.
(about, always, fault, idea, tired, why)
always
A friend is frustrated that they can't agree with their sibling. What is the core message from the first paragraph that you can share with them?
It's normal to disagree, as we never exactly have the same ideas or opinions.
The text suggests that when dealing with conflict, we should try to work together to solve the what?
Problem
Your friend has just explained their side of a story. What is the very first thing the text advises you to do before speaking yourself (Tip 2)?
Listen first
stopping someone who is speaking
interrupting
I’m getting _____ of this.
(about, always, fault, idea, tired, why)
tired
If someone is having trouble letting go of a problem, what simple advice does Tip 5 suggest they get?
Get help from another friend or an adult.
In the context of Tip 1, what does it mean to "keep cool"?
Stay calm
You and your friend had a huge fight last week, but now you've both apologized. According to Tip 7, what should you do about the fight?
Learn from the mistakes (and not worry about it anymore).
find the answer to something or stop a problem
solve
____ are you so angry?
(about, always, fault, idea, tired, why)
why
When you are feeling upset or angry and need to resolve a conflict, the text suggests you should try to "solve" the problem. What does the text say you and your friend should be doing to solve it?
Working together (to solve the problem).
during a discussion, which one of the four quick tips (A, B, C, or D) should you focus on immediately?
Stay calm
You and your friend are having a serious argument, and you're both very upset. According to Tip 6, what is a recommended immediate action you can take to cool down? Name one specific suggestion.
Go for a walk, play a sport, or watch a favorite TV show. (Any one of these is acceptable).
when people have a different opinion about something
disagreement
I’m sorry ____ that.
(about, always, fault, idea, tired why)
about
Your friend just yelled at you for something minor. Using the advice in Tip 1, how would you coach your friend to communicate better in the future?
Tell them to keep cool/stay calm and think carefully before they speak (or avoid saying/screaming unkind things).
What are the two specific non-verbal communication elements you should pay attention to when listening to a friend, as mentioned in tip 2?
Face and body language
You have just realized your argument with your friend was caused by your own mistake. Which two actions does Tip 4 tell you that you should take?
Admit your mistakes and remember that even the best people make mistakes.
movements and positions of your body and face that show other people how you are feeling, without using words
language
It’s not my ____ but I’ve got an___ to solve this problem.
(about, always, fault, idea, tired, why)
fault, idea
Summarize the advice from Tip 3 and Tip 4 into a single piece of advice about being responsible for your own actions and communication during a conflict.
You must be honest about your thoughts and feelings, choose your words carefully, admit your mistakes, and be ready to forgive others. (Requires combining the key ideas of honesty/careful speaking with taking responsibility/admitting fault).